Correspondence Training Courses for Initial or Renewal Certification

Revised May 2025

The purpose of this web document is to provide New York State water operators with alternatives to classroom-based instructor-led training opportunities for renewal and initial training. These opportunities were expanded to include web-based training sites. All listed organizations were evaluated by the Department of Health for appropriateness to the New York State Water Operator Training Program and to the various course curriculums. Each listed organization includes contact information, but course pricing must be obtained from the offering organization.

Please note that all listed courses may be used for renewal training to count towards contact hour attainment. However no course should be taken twice and no Laboratory Analysis course listed meets the hands-on renewal requirements. Some courses are only appropriate for certain grades; these grade-specific courses are noted as such in the listing.

Michigan State University provides training approved for initial certification, via correspondence and/or web-based courses.

To proceed to correspondence courses click on CORRESPONDENCE COURSES or choose WEB-BASED TRAINING.

CORRESPONDENCE COURSES

LOCATION	SCHOOL/CONTACT	NOTATION	APPROVED COURSES
Arizona	Administrative Help Desk Technical Learning College PO Box 420 Payson, AZ 85541-0420 Toll Free Phone: 866-557-1746 Fax: 928-468-0675 E-mail: info@tlch2o.com Web site: www.abctlc.com	RENEWAL	The courses listed below are NYS-approved for the number of contact hours listed. Courses that are listed on TLC's website, but NOT listed below are NOT NYS-approved. AWWA would like to offer NY attendees a 20% discount on any of the following courses or upcoming webinars until June 30, 2018. Utilize the promo code: NYSDOH18 during the check out process. Aquatic Environments - 15 hours Arsenic - 15 hours Backflow Awareness - 10 hours Bacteriological Diseases - 16 hours Basic Plumbing - 8 hours Chemical Handling - 10 hours Chlorine & Disinfection - 30 hours Competent Person - 10 hours Confined Space - 20 hours Distribution Basics - 10 hours Distribution Operations - 16 hours Distribution Basics 2nd Edition - 40 hours Groundwater Production - 15 hours Groundwater Protection - 5 hours Hazard Communication - 10 hours HAZWOPER Refresher - 2.5 hours Hydraulic Principles - 8 hours Laboratory Safety - 10 hours Operational Management - 10 hours POU Water Treatment - 10 hours Process Control - 8 hours Pumping Principles - 16 hours SDWA Rules and Regulations - 10 hours Surface Water Production - 16 hours Utility Counter-Terrorism - 30 hours Valve Controls - 6 hours Valve Operations - 16 hours Water Conservation - 10 hours Water Monitoring - 8 hours Water Quality - 16 hours Water Sampling - 5 hours Water Treatment - 10 hours Water Treatment Fundamentals - 40 hours Water Treatment Utilization - 25 hours Waterborne Diseases - 40 hours
Colorado	American Water Works Association Lisa Star Manager - Education and Delivery 6666 West Quincy Avenue Denver, CO 80235 Phone: (303) 347-6162 Fax: (303) 795-8915 E-mail: educationservices@awwa.org. Web site: www.awwa.org	RENEWAL	Advanced Disinfection of Pipeline & Storage Facilities - 2 hours Advanced Metering Infrastructure for the Water Industry - 2 hours Applied Mathematics - 3 hours Basic Mathematics - 7 hours Chemicals: Best Practice for Quality Assurance - 2 hours Coagulation, Flocculations, and Sedimentation Basics - 3 hours Disinfection Basics - 3 hours Disinfection of Pipelines & Storage Facilities - 2 hours Distribution Service to Customers - 3 hours Distribution System Materials and Equipment - 3 hours EDP, and Personal Care Products Actions & Communication - 2 hours Filtration Basics - 3 hours Fundamentals of Chemistry for Water Professionals - $310.00 8 hours GeoScience in Water Aquifers - 2 hours Harmful Algal Blooms: Cyanobacteria - 2 hours High Bill Complaints? Easy Water Conservation Help for Customers - 2 hours High Tech Operator Course 1 Process Monitoring & Control - 12 hours High Tech Operator Course 2 Applications & Tools - 12 hours High Tech Operator Course 3 Data Management - 12 hours High Technology Tools for Operators - 2 hours Hydraulics - 8 hours Instrumentation - 6 hours Key Elements to Maintaining Distribution System Quality - 2 hours Membrane Technology Conference Showcase - 2 hours Membranes: Emerging Issues & Technologies - 2 hours P.E. Pipe in the Field - 2 hours Perchlorate and Emerging Contaminants: Where are We Now? - 2 hours Plant to Tap: The Importance of Disinfection - 2 hours Pump Maintenance - 2 hours PVC Pipe in the Field - 2 hours Quagga / Zebra Mussel Control - 2 hours Residuals Management and Disposal - 2 hours Revised Total Coliform Rule - 4 hours Setting Rate in a Tough Economy - 2 hours Trenchless Technology Applications in the Water Industry - 2 hours Water Main Installation - 3 hours Water Shortages: Finding a Solution - 2 hours Water Storage Tanks: Operations and Maintenance - 2 hours Water System Mechanical Equipment - 2 hours Water Treatment Operator Level 1 The Basics - 60 hours Water Treatment Operator Level 2 Conventional Treatment Process - 60 hours Water Treatment Operator Level 3 Advanced Treatment Process - 60 hours
New Mexico	David H. Paul, Inc PO Box 2590 Farmington, NM 87499 Phone: 877-711-4DHP Fax: 505-327-2934 E-mail: dhp@dhptraining.com Web site: dhptraining.com	RENEWAL	INWT145 - Reverse Osmosis: Book 1 of 3 INWT146 - Reverse Osmosis: Book 2 of 3 INWT147 - Reverse Osmosis: Book 3 of 3
Ohio	Operator Training Committee of Ohio 3972 Indianola Avenue Columbus, OH 43214 Phone: 614-268-6826	RENEWAL	Water I Correspondence Course and Workbook
Oregon	ACR Publications, Inc. 1298 Elm Street SW Albany, OR 97321 Phone: 1-800-433-8150 E-mail: acrp@acrp.com Web site: www.acrp.com	RENEWAL	Introductions to Small Water Systems

The following web sites have been approved to offer initial/renewal training in New York State. Only the courses listed under each site have been approved unless otherwise noted.

COMPUTER- OR WEB-BASED

LOCATION	SCHOOL/CONTACT	NOTATION	APPROVED COURSES
California	WaterLMS 1234 North Market Blvd Sacramento, CA 95834 Phone: (916) 553-4900 Fax: (916) 553-4904 E-mail: candicej@calruralwater.org Web site: www.waterlms.com	RENEWAL	[ACR] Abnormal Operating Conditions - 1.0 hour [ACR] Centrifugal Pump Classification & Theory - 1.0 hour [ACR] Centrifugal Pump Components - 3.0 hours [ACR] Centrifugal Pump Repair - 2.0 hours [ACR] Centrifugal Pump Types - 1.0 hour [ACR] Chlorine O&M: Chemical Properties - 1.00 hour [ACR] Chlorine O&M: Cylinders and Connections - 1.00 hour [ACR] Chlorine O&M: Disinfection - 1.00 hour [ACR] Chlorine O&M: Gas Chlorinators O&M - 2.00 hours [ACR] Chlorine O&M: Gas Chlorine Stations - 1.00 hour [ACR] Chlorine O&M: Hypochlorinator O&M - 2.00 hours [ACR] Chlorine O&M: Math - 2.00 hours [ACR] Chlorine O&M: Monitoring - 1.00 hour [ACR] Chlorine O&M: Reactions and Effectts - 1.00 hour [ACR] Chlorine O&M: Safety - 2.00 hours [ACR] Distribution System Construction: Bedding Backfill - 1.00 hour [ACR] Distribution System Construction: Blueprint Reading - 1.00 hour [ACR] Distribution System Construction: Cave In Protection Shoring - 1.00 hour [ACR] Distribution System Construction: Corrosion Control - 1.00 hour [ACR] Distribution System Construction: Hydrants Valves Appurtenance - 2.00 hours [ACR] Distribution System Construction: Implementing Construction Plans - 2.00 hours [ACR] Distribution System Construction: Pipe Laying - 1.00 hour [ACR] Distribution System Construction: Pipe Materials - 1.00 hour [ACR] Distribution System Construction: Pre-Construction Planning - 1.00 hour [ACR] Distribution System Construction: Safety - 1.00 hour [ACR] Distribution System Construction: Testing Disinfection - 1.00 hour [ACR] Distribution System Construction: Thrust Blocks - 1.00 hour [ACR] Distribution System Construction: Traffic Control - 1.00 hour [ACR] Distribution System Construction: Trenching Techniques - 2.00 hours [ACR] Distribution System: Booster Station - 1.00 hour [ACR] Distribution System: Fire Hydrants - 1.00 hour [ACR] Distribution System: Inspection - 2.00 hours [ACR] Distribution System: Introduction - 1.00 hour [ACR] Distribution System: Meters - 1.00 hour [ACR] Distribution System: Piping - 2.00 hours [ACR] Distribution System: Safety - 1.00 hour [ACR] Distribution System: Service Connections - 1.00 hour [ACR] Distribution System: Storage - 1.00 hour [ACR] Distribution System: Valves - 2.00 hours [ACR] Electrical Systems: Atomic Theory - 1.00 hour [ACR] Electrical Systems: Circuits Basics - 1.00 hour [ACR] Electrical Systems: Control Systems - 2.00 hours [ACR] Electrical Systems: Electromagnetism - 1.00 hour [ACR] Electrical Systems: Measurements - 1.00 hour [ACR] Electrical Systems: Normal Operations - 2.00 hours [ACR] Electrical Systems: Power Systems - 3.00 hours [ACR] Electrical Systems: Reading Electrical Diagrams - 1.00 hour [ACR] Electrical Systems: Troubleshooting Electrical Problems - 1.00 hour [ACR] Fire Hydrants: Data Collection & Record Keeping - 1.00 hour [ACR] Fire Hydrants: History, Operations, and Inspections - 1.00 hour [ACR] Fire Hydrants: Normal Maintenance Repair - 1.00 hour [ACR] Hydraulics: Flow in Closed Conduits - 4.00 hours [ACR] Hydraulics: Flow in Open Channels - 2.00 hours [ACR] Hydraulics: Liquids at Rest - 2.00 hours [ACR] Hydraulics: Pump Hydraulics - 2.00 hours [ACR] Hydraulics: The Basics - 1.00 hour [ACR] Introduction to Small Water Systems: Basic Waterworks Math - 2.00 hours [ACR] Introduction to Small Water Systems: Biological Components of Water - 1.00 hour [ACR] Introduction to Small Water Systems: Chemistry - 1.00 hour [ACR] Introduction to Small Water Systems: Electrical Basics - 1.00 hour [ACR] Introduction to Small Water Systems: Introduction - 1.00 hour [ACR] Introduction to Small Water Systems: Management Considerations - 1.00 hour [ACR] Introduction to Small Water Systems: Pumps - 1.00 hour [ACR] Introduction to Small Water Systems: Regulations and Monitoring - 2.00 hours [ACR] Introduction to Small Water Systems: Safety - 1.00 hour [ACR] Introduction to Small Water Systems: Water Distribution - 2.00 hours [ACR] Introduction to Small Water Systems: Water Hydraulics - 1.00 hour [ACR] Introduction to Small Water Systems: Water Sources - 2.00 hours [ACR] Introduction to Small Water Systems: Water Treatment - 3.00 hours [ACR] Pump Piping System - 2.0 hours [ACR] Pumps - Lineshaft Turbine Operating - 1.0 hour [ACR] Pumps - Normal Operating Conditions - 1.0 hour [ACR] Pumps Hydraulics - 2.0 hours [ACR] Selection & Replacement of Pump Packing - 1.0 hour [ACR] Selections & Replacement of Mechanical Seals - 2.0 hours [ACR] Special Pumping Units - 1.0 hours [ACR] Utility Management: Capacity Development Management - 1.00 hour [ACR] Utility Management: Introduction - 1.00 hour [ACR] Utility Management: Organizational Management - 2.00 hours [ACR] Utility Management: Personnel Management - 1.00 hour [ACR] Utility Management: Planning Management - 1.00 hour [ACR] Utility Management: Utility Financial Management - 1.00 hour [ACR] Utility Management: Utility Operation Management - 1.00 hour [ACR] Water Sources: Groundwater Operations - 2.00 hours [ACR] Water Sources: Hydrology - 2.00 hours [ACR] Water Sources: Pumping Systems - 2.00 hours [ACR] Water Sources: Surface Water Operations - 2.00 hours [ACR] Water Sources: Transmission Lines - 1.00 hour America's Water Infrastructure Act - 3.0 hours Beginning Water Math, Part 1 - 2.0 hours Beginning Water Math, Part 2 - 2.0 hours Elements of Distribution System, Part 1 - 2.0 hours Elements of Distribution System, Part 2 - 2.0 hours Hazardous Waste Transportation - 0.5 hours Recordkeeping and Special Circumstances - 0.5 hours Sanitary Survey Inspection - Preparing for Drinking Water Sanitary Survey - 2.0 hours Total Coliform Rule (TCR) - Interim Requirements & The CA RTCR - 2.0 hours Universal Waste & Hazardous Materials Business Plan - 0.5 hours Waste Determinations, Handling, Storage and Accumulation Times - 0.5 hours Water Distribution Disinfection, Part 1 - 2.0 hours Water Distribution Disinfection, Part 2 - 2.0 hour Water Distribution: Water Sources - 1.0 hour Water Quality - 2.0 hours Water Sources - 2.0 hours Water Treatment: Conventional Treatment Processes - 1.0 hour Water Treatment: Disinfection - 1.0 hour Water Treatment: Filtration and Additional Treatment Processes - 1.0 hour Water Treatment: Laboratory Procedures - 1.0 hour Water Treatment: Operations and Maintenance - 1.0 hour Water Treatment: Safety - 1.0 hour Water Treatment: Source Water - 1.0 hour What is Hazardous Waste? - 0.5 hours Why Disinfection? Fundamentals, MCLs, & Investigating Water Borne Pathogens - 1.0 hour Why Disinfection? Technologies, Water Borne Cases, & Top 10 Contaminants - 1.0 hour
Colorado	American Water Works Association Lisa Star Manager - Education and Delivery 6666 West Quincy Avenue Denver, CO 80235 Phone: (303) 347-6162 Fax: (303)-795-8915 E-mail: educationservices@awwa.org Web site: www.awwa.org	RENEWAL	All AWWA webinars are acceptable for renewal training at awwa.org/webinars
Florida	At Your Pace Online 225 E Robinson St, Suite 570 Orlando, FL 32801 Phone: (800) 393-1063 E-mail: water@amersc.com Web site: www.aypotech.com	RENEWAL	Electrical Safety (NFPA 70E 2024) - 5.0 hours Valve Maintenance and Piping System Protection - 3.5 hours Pump Installation and Maintenance - 3.5 hours Pumps Part 1 - 5.0 hours Pumps Part 2 - 5.0 hours Piping Systems Part 1 - 5.0 hours Piping Systems Part 2 - 5.0 hours Introduction to Water Technology - 5.0 hours Fluid Mechanics - 1.0 hours Water Distribution Systems - 2.0 hours Water Utility Management - 5.0 hours
Florida	CEU Plan Mr. William W. Edgar PO Box 10355 Brooksville, FL 34603 Phone: 352-754-1259 E-mail: bedgar@ceuplan.org Web site: www.ceuplan.com	RENEWAL	All drinking water topics are acceptable for renewal credit
Florida	Vector Solutions 4890 W. Kennedy Blvd, #300 Tampa, FL 33609 E-mail: VSAccreditations@vectorsolutions.com Web site: www.vectorsolutions.com	RENEWAL	Asbestos Awareness Backflow Prevention Methods Backflow Prevention Overview Basics of Water Resources: Ground Hydrology Coagulation, Flocculation and Sedimentation Combustible & Flammable Liquids Compressed Gas Safety Confined Space Entry Disaster Preparedness Disinfection Basics Distribution Service to Customers Distribution System Materials and Equipment Drinking Water Quality - Monitoring & Security Drinking Water Quality - Water Treatment Technology Effective Groundwater Supply Management Effective Meter Reading Emergency Response to Terrorism Filtration Basics General Construction Safety Hazard Communication HAZ-MAT Spill Prevention & Control HAZ-MAT Transportation HAZWOPER 8-Hour Refresher Hydraulics Laboratory Safety Lead Contamination of Public Water Systems Lock-Out/Tag-Out Mathematics Applied Mathematics Basics Personal Protective Equipment Protecting Water Systems Through Backflow Provention Pumping Stations - Pumps, Motors and Electrical Systems Rehabilitation of Drinking Water Distribution Systems: Designing Renewal Projects Rehabilitation of Water Distribution Systems: Current Technologies Rehabilitation of Water Distribution Systems: Selecting Rehabilitation Methods Respiratory Protection Risk Assessment Analysis Trenching & Shoring Water Industry Excavation Water Main Installation
Maryland	Emergency Management Institute 16825 S. Seton Ave. Emmitsburg, MD 21727 Phone: 301-447-1000 Fax: 301-447-1658 FEMA Independent Study Program Office: Phone: 301-447-1200 Fax: 301-447-1201 Web site: http://training.fema.gov/IS/	RENEWAL	The Department will accept the following National Incident Management System (NIMS)/ Incident Command System (ICS) security management courses, for the amount of contact hours shown below. Excess hours issued by FEMA will not be accepted. Online (FEMA Independent Study Program) IS-100 = 1.5 hours IS-200 = 3.0 hours IS-300 = 3.0 hours IS-400 = 3.0 hours IS-520 = 0.5 hours IS-700 = 1.5 hours IS-800 = 1.5 hours
Michigan	Michigan State University Office of Executive Development Programs 3535 Forest Road Lansing, MI 48910 Phone: 1-800-356-5705 Fax: 1-517-353-0796 E-mail: niblett@bus.msu.edu or gouleta3@msu.edu Web site: https://broad.msu.edu/executive-education/	INITIAL AND/OR RENEWAL	Supervisory Management in the Water/Wastewater Field – Course may be used for Supervisory Management portion of Grade IA/IB Course
Michigan	Veolia Water 7861 Elk St Portage, MI 49002 Phone: (269) 491-9887 E-mail: kimberly.reeder@veolia.com Web site: www.vrotraining.com	RENEWAL	Maintenance Pumps & Pumping - Components - 4.50 hours Maintenance Pumps & Pumping - Packing - 1.75 hours Maintenance Pumps & Pumping - Piping - 3.50 hours Maintenance Pumps & Pumping - Pump Theory - 1.50 hours Maintenance Pumps & Pumping - Pump Types - 1.75 hours Maintenance Pumps & Pumping - Repair - 3.50 hours Maintenance Pumps & Pumping - Seals - 2.00 hours Water Distribution - Administrative Procedures & Public Interactions - 2.00 hours Water Distribution - Basic Math - 2.00 hours Water Distribution - Booster Stations - 3.00 hours Water Distribution - Chemical Application & Analysis - 9.50 hours Water Distribution - Customer Service Lines & Equipment - 1.50 hours Water Distribution - Fire Hydrants - 3.00 hours Water Distribution - Hydraulics - 2.75 hours Water Distribution - Inspection & Monitoring - 3.00 hours Water Distribution - Introduction - 3.50 hours Water Distribution - Math - 3.00 hours Water Distribution - Meters & gauges - 2.25 hours Water Distribution - Piping - 3.00 hours Water Distribution - Pumps & Motors - 4.50 hours Water Distribution - Safety & Security - 4.50 hours Water Distribution - System Components - 7.50 hours Water Distribution - System Storage - 3.00 hours Water Distribution - Valves - 4.00 hours Water Treatment - Basic Chemistry - 2.50 hours Water Treatment - Basic Math Concepts - 2.00 hours Water Treatment - Basic Microbiology - 1.50 hours Water Treatment - Hydraulics - 2.75 hours Water Treatment - Introduction to Water Systems - 1.00 hour Water Treatment - Physics, Electricity & Pumping - 1.50 hours Water Treatment - Pumps & Motors - 4.50 hours Water Treatment - Sources, Quality & Standards - 2.50 hours
New York	New York Rural Water Association PO BOX 487 75 Bender Boulevard Claverack, NY 12513 Phone: 518-828-3155 Fax: 518-828-0582 E-mail: nyrwa@nyruralwater.org Web site: www.nyruralwater.org	RENEWAL	Basic Environmental Chemistry Basic Water Works Chlorinator Maintenance Corrosion Control Optimization Maintaining Water Quality in Distribution Systems Pump and Motor Maintenance Water Utility Calculations Water Utility Safety
Ohio	360water, Inc. 965 West Third Ave Columbus, OH 43212 Phone: 614-294-3600 or 866-923-3600 Fax: 614-294-3601 E-mail: info@360water.com Web site: www.360water.com	RENEWAL	Law, Regulations, and Acts Hydraulics Management Water Treatment Water Analysis Operations and Maintenance Membrane Technology Water Distribution Note: This site has additional listings under each of the main headings alone. These are acceptable also.
Ontario	World Water Operator Training Company 1214 Ottawa St, Suite 202 Windsor, ON, Canada Phone: 866-622-6535 E-mail: ctaylor@wwotc.ca Web site: https://wwotc.arlo.co/w/ON/upcoming/	RENEWAL	Advanced Water Treatment - 7.0 hours Adverse Water Quality Response - 7.0 hours Backflow Prevention and Cross Connection Control - 1.0 hours Basic Lab Procedures for Water Operators - 7.0 hours Basic Water Distribution for Water Treatment Operators - 7.0 hours Basic Water Treatment for Water Distribution Operators - 7.0 hours Chemical Safety - 7.0 hours Chloramination - 7.0 hours Chlorination and Disinfection Refresher - 7.0 hours Chlorine Residual Testing - 4.0 hours Corrision Prevention & Control - 7.0 hours COVID-19 and Drinking Water - 7.0 hours Cross Connection Control - 7.0 hours Cyanotoxins and Their Treatment - 7.0 hours Disinfection of Potable Water Piping - 7.0 hours Distribution System Breaks and Repairs - 7.0 hours Distribution System Valve Maintenance - 7.0 hours Drinking Water Disinfection: The CT Concept - 7.0 hours Emergency Management & Preparedness - 7.0 hours Emerging Issues in Water Treatment - 7.0 hours Emerging Issues: Lead Services - 7.0 hours Equipment Preventative Maintenance - 7.0 hours Fire Hydrant and Valve: Operation, Maintenance and Installation - 7.0 hours Flushing Techniques - 7.0 hours Gas Chlorination Safety - 4.0 hours Groundwater Treatment and Quality - 7.0 hours Impacts of Trapped Air Particles on Water Distribution Systems - 7.0 hours Introduction to Membrane for Water Treatment - 7.0 hours Introductory Math - 4.0 hours Iron and Manganese Remonval - 7.0 hours Maintaining Chlorine Residuals and Proper Sampling Techniques - 7.0 hours Multi-Barrier Approach to Drinking Water - 7.0 hours Operational Imperatives - 7.0 hours Overview of Water Storage Systems - 7.0 hours Ozone Technology for Water Treatment - 7.0 hours Pumps & Pumping Hydraulics - 7.0 hours SCADA System Overview for Operators - 7.0 hours Surface Water Treatment and Quality - 7.0 hours The Distribution System: Protect Your Water from Source to Tap - 7.0 hours The Multi-Barrier Approach to Drinking Water - 7.0 hours Troubleshooting for Water Distribution Operators - 7.0 hours Ultraviolet Disinfection and Advanced Oxidation - 7.0 hours Understanding System Hydraulics - 7.0 hours Water Conservation - Cut Your Losses - 7.0 hours Water Essentials - 1.0 hours Water Operations - A Preview Course - 1.0 hours Water Quality for Distribution Systems - 7.0 hours Watermain Disinfection - 7.0 hours Watermain Tapping and Repair - 7.0 hours Winter Wise: The Cold Hard Facts About Distribution Systems - 7.0 hours
Washington, DC	US Environmental Protection Agency Water Infrastructure & Cyber Resilience Division 350 12th St NW Washington, DC 20004 Website: https://www.epa.gov/waterresilience	RENEWAL	“All US EPA Water Infrastructure & Cyber Resilience Division webinars are acceptable for renewal training at https://www.epa.gov/waterresilience/register-epa-water-utility-resilience-events”