Resident Advocacy Services Guide
Welcome to the online Resident Advocacy Services Guide. This platform is designed to empower you by providing easy access to advocacy services available in your county or counties of interest.
In accordance with New York State regulations, including Title 18 of the New York Codes, Rules, and Regulations sections 487.5(f)(5), 488.5(e)(7), and 490.5(f)(7), Adult Care Facilities are required to furnish residents with a list of agencies that provide free legal services and resident advocacy within their geographic vicinity in addition to the prescribed termination notice. This list must include names, addresses, and telephone numbers and be approved by the Department of Health. Further, New York Codes, Rules and Regulations Title 10 section 415.3, "Residents' Rights," requires Nursing Homes to provide residents with a detailed, written discharge/transfer notice that includes specific information regarding a resident's rights in this process, such as how to appeal a discharge/transfer determination and the right to be represented by legal counsel, a relative, themselves, a friend, or a spokesperson. These notices must also contain the contact information of the State Long-Term Care Ombudsman.
This Guide aims to consolidate this essential information into an easily navigable online format. By selecting your county of interest, you can quickly find the names, addresses, telephone numbers, and websites of advocacy services and resources available to support you, and print them for follow-up.
| Name | Address | County | Phone |
|---|---|---|---|
| Claudette Royal State Long Term Care Ombudsman | NYS Office for the Aging 2 Empire State Plaza Albany, New York 12223-1251 | Statewide | 1-855-582-6769 |
| Empire Justice Center | Telesca Center for Justice One West Main Street, Suite 200 Rochester, New York 14614 | Monroe | (585) 295-5840 |
| Rockland County Department of Social Services | 50 Sanatorium Road Pomona, New York 10970 | Rockland | (845) 364-2000 |
| Legal Aid Society of Suffolk County | John P. Cohalan, Jr. Courthouse 400 Carleton Avenue, 4th Floor Central Islip, New York 11722 | Suffolk | (631) 853-5212 |
| New York Connects | 6085 State Route 19 North Belmont, New York 14813 | Allegany | 1-866-268-9390 |
| Delaware County Department of Social Services | 111 Main Street, Suite 4 Delhi, New York 13753 | Delaware | (607) 832-5300 |
| Ontario County Department of Social Services | 3010 County Complex Drive Canandaigua, NY 14424 | Ontario | (585) 396-4060 |
| Onondaga County Department of Social Services | 421 Montgomery Street Syracuse, New York 13202 | Onondaga | (315) 435-2700 |
| Catalyst Cayuga/Human Services Coalition | 23 Chapman Avenue Auburn, New York 13021 | Cayuga | (315) 702-6389 |
| Chautauqua County Department of Social Services | 7 North Erie St. Hall R. Clothier Building Mayville, New York 14757 | Chautauqua | (716) 753-4221 |
| Mount Vernon Office for the Aging | City Hall 1 Roosevelt Square Mount Vernon, New York 10550 | Westchester | (914) 665-2315 |
| Jefferson County Department of Social Services | 250 Arsenal Street Watertown, New York 13601 | Jefferson | (315) 782-9030 |
| NYS Division of Human Rights (Rochester Office) | One Monroe Square 259 Monroe Avenue, Suite 308 Rochester, New York 14607 | Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates | (585) 238-8250 |
| NYS Division of Human Rights (Buffalo Office) | 65 Court Street, Suite 506 Buffalo, New York 14202 | Cattaraugus, Chautauqua, Erie, Niagara | (716) 847-7632 |
| Dutchess County Bar Association | P.O. Box 1837 Poughkeepsie, New York 12601 | Dutchess | (845) 473-2488 |
| Center for Elder Law & Justice (Buffalo Office) | 438 Main Street, Suite 1200 Buffalo, New York 14202 | Allegany, Cattaraugus | (716) 853-3087 |
| Center for Elder Law & Justice (Chautauqua Office) | 314 Central Avenue, Suite 300 Dunkirk, New York 14048 | Chautauqua | (716) 261-3275 |
| Center for Elder Law & Justice | 438 Main Street, Suite 1200 Buffalo, New York 14202 | Erie, Genesee, Orleans, Wyoming | (716) 853-3087 |
| Center for Elder Law & Justice | 175 Walnut Street, Suite 1 Lockport, New York 14094 | Niagara | (716) 878-9297 |
| Family Services, Inc | 29 North Hamilton Street Poughkeepsie, New York 12601 | Dutchess | (845) 452-1110 |
| Westchester Hispanic Coalition | 46 Waller Avenue White Plains, New York 10605 | Westchester | (914) 948-8466 |
| Legal Aid Society – Bronx Office | 260 E 161 Street Bronx, New York 10451 | Bronx | (718) 991-4758 |
| Legal Aid Society (Brooklyn Office) | 111 Livingston Street, 7th Floor Brooklyn, New York 11201 | Kings (Brooklyn) | (718) 645-3111 |
| Legal Aid Society (Harlem Community Law Office) | 2090 Adam Clayton Powell Jr Boulevard, 3rd Floor New York, New York 10027 | New York (Manhattan) | (212) 426-3000 |
| Legal Aid Society (Queens Neighborhood Office) | 120-46 Queens Boulevard Kew Gardens, New York 11415 | Queens (including the Rockaways) | (718) 286-2450 |
| Legal Aid Society (Staten Island Neighborhood Office) | 60 Bay Street, #22 Staten Island, NY 10301 | Richmond | (347) 422-5333 |
| Legal Aid Society of Rockland County, Inc. | Legal Aid Society of Rockland County, Inc. P.O. Box 314 2 Congers Road New City, New York 10956 | Rockland | (845) 634-3627 |
| Kingston AARP #2039 | Esopus Town Hall 284 Broadway Port Ewen, New York 12466 | Ulster | (888) 687-2277 |
| Mobilization for Justice, Inc. (formerly MFY Legal Services) | 100 William Street, 6th Floor New York, NY 10038 | New York City (Bronx, Kings, Manhattan, Queens, Richmond) | (212) 417-3700 |
| Legal Aid Society of Nassau County | 40 Main Street Hempstead, New York 11550 | Nassau | (516) 560-6400 |
| Neighborhood Legal Services, Inc. | 237 Main Street, Suite 400 Buffalo, New York 14020 | Erie | (716) 847-0650 |
| Neighborhood Legal Services, Inc. | 45 Main Street Batavia, New York 14020 | Genesee, Orleans, Wyoming | (585) 343-5450 |
| Oneida County Department of Social Services | 800 Park Avenue Utica, New York 13501 | Oneida | (315) 798-5700 |
| Orleans County Department of Social Services | 14016 Route 31 West Albion, New York 14411 | Orleans | (585) 589-7000 |
| Putnam County Legal Aid Society, Inc. | 12 Fair Street Carmel, New York 10512 | Putnam | (845) 225-8466 |
| Schenectady County Department of Social Services | 797 Broadway #301 Schenectady, New York 12305 | Schenectady | (518) 388-4470 |
| Westchester County Department of Social Services | 112 East Post Road, 5th Floor White Plains, New York 10601 | Westchester | (914) 995-5000 |
| St. Lawrence County Department of Social Services | 6 Judson Street Canton, New York 13617 | St. Lawrence | (315) 379-2111 |
| Sullivan County Division of Health & Family Services | PO Box 231 16 Community Lane Liberty, New York 12754 | Sullivan | (845) 292-0100 |
| Long Island Advocacy Center, Inc. | Herricks Community Center 999 Herricks Road New Hyde Park, New York 11040 | Nassau | (516) 248-2222 |
| Long Island Advocacy Center, Inc. | 490 Wheeler Road, Suite 165C Hauppauge, New York 11788 | Suffolk | (631) 234-0467 |
| Tompkins County Department of Social Services | 320 W. State Street Ithaca, New York 14850 | Tompkins | (607) 274-5680 |
| Ulster County Consumer Affairs | 239 Golden Hill Lane Kingston, New York 12401 | Ulster | (845) 340-3260 |
| Ulster County Crime Victims Assistance Program | 5 Pearl Street Kingston, New York 12401 | Ulster | (845) 340-3443 |
| Ulster County Department of Social Services | 1081 Development Court Kingston, New York 12401 | Ulster | (845) 334-5000 |
| Volunteer Lawyers Project of Onondaga County, Inc | 221 S. Warren Street, Suite 320 Syracuse, New York 13202-1860 | Onondaga | (315) 471-3409 |
| Warren County Department of Social Services | Warren County Human Services Building 1340 State Street, Route 9 Lake George, New York 12845 | Warren | (518) 761-6300 |
| Wayne County Department of Social Services | 77 Water Street P.O. Box 10 Lyons, New York 14489 | Wayne | (315) 946-4881 |
| Albany County Department of Social Services | 162 Washington Avenue Albany, New York 12210 | Albany | (518) 447-7300 |
| Allegany County Department of Social Services | County Office Building 7 Court Street Belmont, New York 14813 | Allegany | (585) 268-9316 |
| Auburn Human Rights Commission | Westminster Presbyterian Church 17 William Street Auburn, New York 13021 | Cayuga | (315) 252-2929 |
| Central Association for the Blind | 507 Kent Street Utica, New York 13501 | Oneida | (315) 797-2233 |
| Catholic Charities (Utica Office) | 1408 Genesee Street Utica, New York 13502 | Oneida, Madison | (315) 724-2158 |
| Catholic Charities (Rome Office) | 199 W Dominick Street Rome, New York 13440 | Oneida | (315) 337-8600 |
| Catholic Charities (Oneida Office) | 1081 Northside Shopping Center – Box 2 Oneida, New York 13421 | Oneida | (315) 363-5274 |
| Cattaraugus County Department of Social Services | 1 Leo Moss Drive #600 Olean, New York 14760 | Cattaraugus | (716) 373-8065 |
| Cayuga County Department of Health & Human Services | County Office Building 160 Genesee Street Auburn, New York 13021 | Cayuga | (315) 253-1011 ext. 7 |
| Legal Services for Adults | c/o Catholic Family Center 87 North Clinton Avenue Rochester, New York 14604 | Monroe | (585) 546-7220 |
| Chemung County Department of Social Services Human Resource Center | 425 Pennsylvania Avenue Elmira, New York 14904 | Chemung | (607) 737-5302 |
| Chenango County Department of Social Services | 5 Court Street Norwich, New York 13815 | Chenango | (607) 337–1500 |
| Clinton County Department of Social Services | 13 Durkee Street Plattsburgh, New York 12901 | Clinton | (518) 565-3300 |
| Essex County Department of Social Services | 7551 Court Street, P.O. Box 217 Elizabethtown, New York 12932 | Essex | (518) 873-3450 |
| Genesee County Department of Social Services | 5130 E. Main Street Batavia, New York 14020 | Genesse | (585) 344-2580 |
| Montgomery County Department of Social Services | PO Box 745, 64 Broadway Fonda, New York 12068-0745 | Montgomery | (518) 853-4646 |
| Montgomery County Department of Social Services (Amsterdam Office) | 1290 Riverfront Center Amsterdam, New York 12010 | Montgomery | (518) 212-5778 |
| Seneca County Department of Social Services | Seneca County Office Building 1 DiPronio Drive Waterloo, New York 13165 | Seneca | (315) 539-1800 |
| Columbia County Department of Social Services | 25 Railroad Avenue, P.O. Box 458 Hudson, New York 12534 | Columbia | (518) 828-9411 |
| Cortland County Department of Social Services | 60 Central Avenue Cortland, New York 13045 | Cortland | (607) 753-5265 |
| The Deposit Foundation | 119 Front Street Deposit, New York 13754 | Broome | (607) 467-4000 |
| Dutchess County Community Action Agency | 77 Cannon Street Poughkeepsie, New York 12601 | Dutchess | (845) 452-5104 Ext. 183 |
| Dutchess County Community Action Agency | 44 E. Market Street #46 Red Hook, New York 12571 | Dutchess | (845) 452-5104 Ext. 220 |
| Dutchess County Department of Community and Family Services | Central Office 60 Market Street Poughkeepsie, New York 12601 | Dutchess | (845) 486-3080 |
| Dutchess County Department of Community and Family Services | Eastern Dutchess Government Center 131 Country House Road Millbrook, New York 12545 | Dutchess | (845) 677-5532 |
| Dutchess County Department of Mental Hygiene | 230 North Road Poughkeepsie, New York 12601 | Dutchess | (845) 485-9700 |
| Dutchess County Public Defender | 45 Market Street Poughkeepsie, New York 12601 | Dutchess | (845) 486-2280 |
| Franklin County Department of Social Services | 184 Finney Blvd Malone, New York 12953 | Franklin | (518) 481-1808 |
| Fulton County Department of Social Services | 4 Daisy Lane, P.O. Box 549 Johnstown, New York 12095 | Fulton | (518) 736-5600 |
| Broome County Department of Social Services | 36-42 Main Street Binghamton, New York 13905 | Broome | (607) 778-1100 |
| Greene County Department of Social Services | 411 Main Street, Suite 238 Catskill, New York 12414 | Greene | (518) 719-3700 |
| Hamilton County Department of Social Services | P.O. Box 725, 139 White Birch Lane Indian Lake, New York 12842 | Hamilton | (518) 648-6131 |
| Herkimer County Department of Social Services | 301 North Washington St, Suite 2110 Herkimer, New York 13350 | Herkimer | (315) 867-1291 |
| Jewish Association for Services for the Aged (JASA) | Long Island Center for Dignity and Support 114 Old Country Road, Suite 508 Mineola, New York 11501 | Nassau | (347) 547-7127 |
| Jewish Association for Services for the Aged (JASA) | 135 Einstein Loop Bronx, New York 10475 | Bronx | (718) 671-5161 |
| Jewish Association for Services for the Aged (JASA) | 1525 Unionport Road, #ME Bronx, New York 10462 | Bronx | (718) 409-1619 |
| Jewish Association for Services for the Aged (JASA) | 177 Dreiser Loop Bronx, New York 10475 | Bronx | (718) 320-1345 |
| Jewish Association for Services for the Aged (JASA) | 2158 Watson Avenue Bronx, New York 10472 | Bronx | (718) 892-1396 |
| Jewish Association for Services for the Aged (JASA) | 2705 Schley Avenue Bronx, New York 10465 | Bronx | (718) 823-1771 |
| Jewish Association for Services for the Aged (JASA) | 300 Middletown Road Side Entrance Bronx, New York 10461 | Bronx | (347) 547-7140 |
| Jewish Association for Services for the Aged (JASA) | 3880 Sedgwick Avenue Bronx, New York 10463 | Bronx | (718) 549-4700 |
| Jewish Association for Services for the Aged (JASA) | 5625 Arlington Avenue Bronx, New York 10471 | Bronx | (718) 365-4044 |
| Jewish Association for Services for the Aged (JASA) | 80 East 181st Street Bronx, New York 10453 | Bronx | (718) 365-4044 |
| Jewish Association for Services for the Aged (JASA) | 910 East 172nd Street Bronx, New York 10460 | Bronx | (718) 365-4044 |
| Jewish Association for Services for the Aged (JASA) | 950 Union Avenue Bronx, New York 10459 | Bronx | (718) 365-4044 |
| Jewish Association for Services for the Aged (JASA) | 975 Waring Avenue Bronx, New York 10469 | Bronx | (718) 881-1758 |
| Jewish Association for Services for the Aged (JASA) | 1 Fordham Plaza Suite 908 Bronx, New York 10458 | Bronx | (718) 365-4044 |
| Jewish Association for Services for the Aged (JASA) | 1220 East 229th Street Bronx, New York 10466 | Bronx | (718) 882-3815 |
| Jewish Association for Services for the Aged (JASA) | 2049 Bartow Avenue Bronx, New York 10475 | Bronx | (718) 320-2066 |
| Jewish Association for Services for the Aged (JASA) | 1201 Pennsylvania Avenue Suite 1A Brooklyn, New York 11239 | Kings (Brooklyn) | (212) 273-5272 |
| Jewish Association for Services for the Aged (JASA) | 1540 Van Siclen Avenue Brooklyn, New York 11239 | Kings (Brooklyn) | (718) 642-1010 |
| Jewish Association for Services for the Aged (JASA) | 161 Corbin Place Brooklyn, New York 11235 | Kings (Brooklyn) | (718) 943-7724 |
| Jewish Association for Services for the Aged (JASA) | 1901 Coney Island Avenue Brooklyn, New York 11230 | Kings (Brooklyn) | (212) 273-5272 |
| Jewish Association for Services for the Aged (JASA) | 202 Graham Avenue Brooklyn, New York 11206 | Kings (Brooklyn) | (718) 922-5079 |
| Jewish Association for Services for the Aged (JASA) | 2211 Church Avenue Brooklyn, New York 11226 | Kings (Brooklyn) | (347) 505-3050 |
| Jewish Association for Services for the Aged (JASA) | 288 Frost Street Brooklyn, New York 11211 | Kings (Brooklyn) | (718) 408-6328 |
| Jewish Association for Services for the Aged (JASA) | 2880 West 12th Street Brooklyn, New York 11224 | Kings (Brooklyn) | (718) 996-6666 |
| Jewish Association for Services for the Aged (JASA) | 2942 West 5th Street Brooklyn, New York 11224 | Kings (Brooklyn) | (718) 372-8815 |
| Jewish Association for Services for the Aged (JASA) | 2950 West 35th Street Brooklyn, New York 11224 | Kings (Brooklyn) | (718) 943-7812 |
| Jewish Association for Services for the Aged (JASA) | 3161 Brighton 6th Street Brooklyn, New York 11234 | Kings (Brooklyn) | (718) 943-1615 |
| Jewish Association for Services for the Aged (JASA) | 3601 Surf Avenue Brooklyn, New York 11224 | Kings (Brooklyn) | (718) 373-3954 |
| Jewish Association for Services for the Aged (JASA) | 458 Neptune Avenue Brooklyn, New York 11224 | Kings (Brooklyn) | (718) 372-8815 |
| Jewish Association for Services for the Aged (JASA) | 50 Humboldt Street Brooklyn, New York 11206 | Kings (Brooklyn) | (718)408-7532 |
| Jewish Association for Services for the Aged (JASA) | 60 West End Avenue Brooklyn, New York 11235 | Kings (Brooklyn) | (718) 646-1118 |
| Jewish Association for Services for the Aged (JASA) | 9502 Seaview Avenue Brooklyn, New York 11236 | Kings (Brooklyn) | (718) 251-3700 |
| Jewish Association for Services for the Aged (JASA) | 2844 Ocean Parkway Brooklyn, New York 11235 | Kings (Brooklyn) | (718) 996-5200 |
| Jewish Association for Services for the Aged (JASA) | 3300 Coney Island Avenue Brooklyn, New York 11235 | Kings (Brooklyn) | (718) 646-1444 |
| Jewish Association for Services for the Aged (JASA) | 101 Clark St Brooklyn, New York 11201 | Kings (Brooklyn) | (718) 379-2581 |
| Jewish Association for Services for the Aged (JASA) | 10 East 138th Street New York, New York 10037 | New York (Manhattan) | (929) 346-3100 |
| Jewish Association for Services for the Aged (JASA) | 120 West 76th Street New York, New York 10023 | New York (Manhattan) | (212) 712-0170 |
| Jewish Association for Services for the Aged (JASA) | 160 West 96th Street New York, New York 10025 | New York (Manhattan) | (212) 629-9279 |
| Jewish Association for Services for the Aged (JASA) | 200 East 5th Street New York, New York 10003 | New York (Manhattan) | (212) 598-9088 |
| Jewish Association for Services for the Aged (JASA) | 2106 1st Avenue New York, New York 10029 | New York (Manhattan) | (212) 289-3836 |
| Jewish Association for Services for the Aged (JASA) | 290 9th Avenue New York, New York 10001 | New York (Manhattan) | (212) 243-3670 |
| Jewish Association for Services for the Aged (JASA) | 310 East 3rd Street New York, New York 10009 | New York (Manhattan) | (212) 598-9088 |
| Jewish Association for Services for the Aged (JASA) | 475 Riverside Drive Suite 1846 New York, New York 10025 | New York (Manhattan) | (212) 864-7900 |
| Jewish Association for Services for the Aged (JASA) | 65 West 90th Street New York, New York 10024 | New York (Manhattan) | (646) 539-2292 |
| Jewish Association for Services for the Aged (JASA) | 247 West 37th Street New York, New York 10018 | New York (Manhattan) | (212) 273-5200 |
| Jewish Association for Services for the Aged (JASA) | 106-20 Shorefront Parkway Rockaway Park, New York 11694 | Queens (including the Rockaways) | (718) 634-3044 |
| Jewish Association for Services for the Aged (JASA) | 125-135 Beach 19th Street Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 471-6677 |
| Jewish Association for Services for the Aged (JASA) | 155 Beach 19th Street Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 327-5759 |
| Jewish Association for Services for the Aged (JASA) | 1915 Seagirt Boulevard Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 327-5759 |
| Jewish Association for Services for the Aged (JASA) | 1925 Seagirt Boulevard Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 327-5759 |
| Jewish Association for Services for the Aged (JASA) | 34-01 Beach Channel Drive Far Rockaway, New York 11691 | Queens (including the Rockaways) | (929) 374-0170 |
| Jewish Association for Services for the Aged (JASA) | 86-25 Frances Lewis Boulevard Holliswood, New York 11427 | Queens (including the Rockaways) | (718) 454-6157 |
| Jewish Association for Services for the Aged (JASA) | 97-77 Queens Boulevard Rego Park, New York 11374 | Queens (including the Rockaways) | (718) 286-1500 |
| Jewish Association for Services for the Aged (JASA) | 131 Beach 19th Street Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 471-3200 |
| Jewish Association for Services for the Aged (JASA) | 711C Seagirt Avenue Apartment 2N Far Rockaway, New York 11691 | Queens (including the Rockaways) | (718) 471-3110 |
| Legal Services for Elder Justice (JASA) | 247 West 37th Street, New York, NY 10018 | Queens (including the Rockaways) | (212) 273-5272 |
| Legal Aid Society of Mid-New York (Binghamton Office) | 105 Court Street 3rd floor, Binghamton, New York 13901 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Mid-New York (Oneonta Office) | 189 Main Street P.O. Box 887 Oneonta, New York 13820 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Mid-New York (Oswego Office) | 335 W 1st Street Suite 2 Oswego, New York 13126 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Mid-New York (Syracuse Office) | 221 S Warren Street Syracuse, New York 13202 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Mid-New York (Watertown Office) | 215 Washington Street, Suite 202 Watertown, New York 13601 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Mid-New York (Utica Office) | 120 Bleecker Street Utica, New York 13501 | Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego | (877) 777-6152 |
| Legal Aid Society of Northeastern NY (Plattsburgh Office) | 100 Court Street Plattsburgh, New York 12901 | Clinton, Essex, Franklin, Hamilton | (518) 563-4022 |
| Legal Aid Society of Northeastern New York (Amsterdam Office) | 6 Market Street Amsterdam, New York 12010 | Fulton, Montgomery, Schoharie | (518) 842-9466 |
| Legal Aid Society of Northeastern New York (Albany Office) | 95 Central Avenue Albany, New York 12206 | Albany, Columbia, Greene, Rensselaer, Schenectady | (518) 462-6765 |
| Legal Aid Society of Northeastern New York (Saratoga Springs Office) | 40 New Street Saratoga Springs, New York 12866 | Saratoga ,Warren, Washington | (518) 587-5188 |
| Legal Aid Society of Northeastern New York (Canton Office) | 17 Hodskin Street Canton, New York 13617 | St. Lawrence | 1-833-628-0087 |
| Legal Aid Society of Rochester, NY, Inc. | One West Main Street Rochester, New York 14614 | Monroe | (585) 232-4090 |
| Legal Assistance of Western NY, Inc. | 902 Taber Street, Suite 1 Ithaca, New York 14850 | Tioga | (607) 273-3667 |
| Legal Assistance of Western New York | 16 West William Street PO Box 272 Bath, New York 14810 | Allegany, Steuben | (607) 776-4126 |
| Legal Assistance of Western New York | 103 S. Barry Street Olean, New York 14760 | Cattaraugus | (716) 373-4701 |
| Legal Assistance of Western New York | 115 West Third Street Jamestown, New York 14701 | Chautauqua | (716) 664-4535 |
| Legal Assistance of Western New York | 215 East Church Street, Suite 301 Elmira, New York 14901 | Chemung | (607) 734-1647 |
| Legal Assistance of Western New York | 1 West Main Street, 4th Floor Rochester, New York 14614 | Monroe | (585) 325-2520 |
| Legal Assistance of Western New York | 361 S. Main Street Geneva, New York 14456 | Livingston, Ontario , Seneca, Wayne, Yates | (315) 781-1465 |
| Legal Assistance of Western New York | 16 West William Street PO Box 272 Bath, New York 14810 | Steuben | (607) 776-4126 |
| Legal Services NYC | New York City (Bronx, Kings, Manhattan, Queens, Richmond) | (917) 661-4500 | |
| Lewis County Department of Social Services | 5274 Outer Stowe Street PO Box 193 Lowville, New York 13367 | Lewis | (315) 376-5400 |
| Livingston County Department of Social Services | 1 Murray Hill Drive Mt. Morris, New York 14510 | Livingston | (585) 243-7300 |
| Legal Services of Central New York, Inc. | 1 North Main Street, Suite 308 Cortland, New York 13045 | Cortland | (607) 231-5988 |
| Legal Services of Central New York (Oswego Office) | 335 W. First Street, 2nd Floor Oswego, New York 13126 | Oswego | (315) 532-6900 |
| Legal Services of Central New York, Inc. (Syracuse Office) | 221 S. Warren Street, Suite 300 Syracuse, NY 13202 | Onondaga | (315) 703-6500 |
| Legal Services of the Hudson Valley | One Civic Center Plaza, Suite 506 Poughkeepsie, New York 12601 | Dutchess | (845) 471-0058 |
| Legal Services of Hudson Valley | 1 Corwin Court, Suite 102 Newburgh, New York 12550 | Orange | (845) 569-9110 |
| Legal Services of the Hudson Valley | 7A Perlman Drive, 2nd Floor Spring Valley, New York 10977 | Rockland | (845) 476-3831 |
| Legal Services, Hudson Valley (Main Office) | 309 E Broadway Monticello, New York 12748 | Sullivan | (845) 569-9110 Ext. 200 |
| Legal Services of the Hudson Valley (Kingston Office) | 550 Aaron Court Kingston, New York 12401 | Ulster | (845) 331-9373 |
| Legal Services of the Hudson Valley (Main Office) | 90 Maple Avenue. White Plains, New York 10601 | Westchester | (914) 949-1305 |
| Legal Services of the Hudson Valley (Yonkers) | 30 South Broadway, 6th Floor Yonkers, New York 10701 | Westchester | (914) 376-3757 |
| Legal Services of the Hudson Valley (Mount Vernon) | 100 E. First Street, Suite 810 Mount Vernon, New York 10550 | Westchester | (914) 813-6880 |
| Legal Services of the Hudson Valley (Peekskill) | 1 Park Place, Suite 202 Peekskill, New York 10566 | Westchester | (914) 402-2192 |
| Madison County Department of Social Services | 138 North Court Street #1Wampsville, New York 13163 | Madison | (315) 366-2211 |
| Monroe County Department of Human Services | 111 Westfall Road Rochester, New York 14620 | Monroe | (585) 753-6998 |
| Nassau County Department of Social Services | 60 Charles Lindbergh Boulevard Uniondale, New York 11553 | Nassau | (516) 227-8519 |
| Niagara County Department of Social Services | 20 East Avenue, PO Box 506 Lockport, New York 14094 | Niagara | (716) 278-8400 |
| Nassau/Suffolk Law Services (Hempstead Office) | 1 Helen Keller Way, 5th Floor Hempstead, New York 11550 | Nassau | (516) 292-8100 |
| Nassau/Suffolk Law Services (Islandia Office) | 1757 Veteran's Highway, Suite 50 Islandia, New York 11749 | Suffolk | (631) 232-2400 |
| Nassau/Suffolk Law Services (Riverhead Office) | 400 W. Main Street, Suite 200 Riverhead, New York 11901 | Suffolk | (631) 369-1112 |
| NY Connects | New York State Office for the Aging, 2 Empire State Plaza Albany New York 12223 | Statewide | 1-800-342-9871 |
| Orange County Department of Social Services | 30 and 40 Matthews Street Goshen, New York 10924 | Orange | (845) 291-2800 |
| Orange County Department of Social Services | Box Z 11 Quarry Road Goshen, New York 10924 | Orange | (845) 291-4000 |
| Oswego County Department of Social Services | 100 Spring Street Mexico, New York 13114 | Oswego | (315) 963-5000 |
| Otsego County Department of Social Services | County Office Building 197 Main Street Cooperstown, New York 13326 | Otsego | (607) 547-4355 |
| Putnam County Department of Social Services | 110 Old Route 6 Carmel, New York 10512 | Putnam | (845) 808-1500 |
| Resources Center for Independent Living | 131 Genesee Street Utica, New York 13501 | Oneida | (315) 797-4642 |
| Rensselaer County Department of Social Services | 127 Bloomingrove Drive Troy, New York 12180 | Rensselaer | (518) 833-6000 |
| Saratoga County Department of Social Services | County Complex 152 West High Street Ballston Spa, New York 12020 | Saratoga | (518) 884-4140 |
| Schuyler County Department of Social Services | 323 Owego Street, Unit 3 Montour Falls, New York 14865 | Schuyler | (607) 533-8303 |
| Steuben County Department of Social Services | 3 East Pulteney Square Bath, New York 14810 | Steuben | (607) 664-2000 |
| Suffolk County Department of Social Services | 3085 Veterans' Memorial Highway Ronkonkoma, NY 11788 | Suffolk | (631) 854-9930 |
| Tioga County Department of Social Services | 1062 State Route 38 Owego, New York 13827 | Tioga | (607) 687-8300 |
| Touro College Jacob Fuchsberg Law Center | 225 Eastview Drive Central Islip, New York 11722 | Suffolk | (631) 761-7000 |
| Volunteer Legal Services Project of Monroe County, Inc. | Just Cause Telesca Center for Justice One West Main Street, 5th Floor Rochester, New York 14614 | Monroe | (585) 232-3051 |
| Washington County Department of Social Services | 383 Broadway, Building B Fort Edward, New York 12828 | Washington | (518) 746-2300 |
| Wyoming County Department of Social Services | 466 North Main Street Warsaw, New York 14569-1080 | Wyoming | (585) 786-8900 |
| Yates County Department of Social Services | County Office Building 417 Liberty Street Penn Yan, New York 14527 | Yates | (315) 536-5100 |
| Erie County Department of Social Services | Rath County Office Building 95 Franklin Street, 8th Floor Buffalo, New York 14202 | Erie | (716) 858-8000 |
| Schoharie County Department of Social Services | County Office Building 2nd Floor 284 Main Street, P.O. Box 687 Schoharie, New York 12157 | Schoharie | (518) 295-8334 |
| Center for Elder Law and Justice | Statewide | 1-844-481-0973 | |
| McMahon & Grow, LLC, Attorneys at Law | 301 North Washington Street Rome, New York 13440 | Oneida | (315) 336-4700 |
| Sullivan Legal Aid Panel, Inc. | 11 Bank Street Monticello, New York 12701 | Sullivan | (845) 794-4094 |
| Erie County Department of Senior Services | Rath County Office Building 95 Franklin Street, 13th Floor Buffalo, New York 14202 | Erie | (716) 858-8526 |
| Mental Health Advocates of WNY | 1201 Broadway Street Buffalo, New York 14212 | Erie | (716) 886-1242 |
| Family Service League (Region 1 Ombudsman) | 1444 Fifth Avenue Bayshore, New York 11706 | Suffolk | (631) 470-6755 |
| Family and Children's Association (Region 2 Ombudsman) | 377 Oak Street, Fifth Floor Garden City, New York 11530 | Nassau | (516) 466-9718 |
| Center for Independence of the Disabled (Region 3 Ombudsman) | 1010 Avenue of the Americas, Suite 300 New York, New York 10018 | Bronx, Manhattan, Richmond, Kings, Queens | 888-855-9807 |
| Tri County Long Term Care Ombudsman Program (Region 4 Ombudsman) | 10 North Street Cold Spring, New York 10516 | Putnam, Rockland, Westchester | (914) 500-3406 |
| Hudson Valley LTC Ombudsman Program (Region 5 Ombudsman) | 82 Washington Street, Suite 201A Poughkeepsie, New York 12601 | Dutchess, Orange, Sullivan, Ulster, Columbia, Greene | (845) 229-4680 |
| Catholic Charities Senior/Caregiver Support (Region 6 Ombudsman) | 1462 Erie Boulevard, 2nd Floor Schenectady, New York 12305 | Albany, Rensselaer, Schenectady, Schoharie, Fulton, Montgomery, Saratoga, Warren, Washington, Hamilton | (518) 372-5667, Ext. 213 |
| North Country Center for Independence (Region 7 Ombudsman) | 80 Sharron Avenue Plattsburgh, New York 12901 | Clinton, Essex, Franklin | (518) 562-1732 |
| Northern Regional Center for Independent Living, Inc.(Region 8 Ombudsman) | 210 Court Street #107 Watertown, New York 13601 | Jefferson, Lewis, St. Lawrence | (315) 785-8703 |
| Resource Center for Independent Living, Inc. (Region 9 Ombudsman) | 131 Genesee Street/P.O. Box 210 Utica, New York 13503-0210 | Herkimer, Madison, Oneida, Otsego | (315) 272-1872 |
| ARISE Child and Family Service, Inc (Region 10 Ombudsman) | 635 James St. Syracuse, New York 13203 | Cayuga, Cortland, Onondaga, Oswego | (315) 671-5108 |
| Action for Older Persons (Region 11 Ombudsman) | 609 E. Main Street, Suite 11, Endicott, NY 13760 | Broome, Chenango, Tioga, Delaware | (607) 722-1251 |
| Tompkins County Office for the Aging (Region 12 Ombudsman) | 214 West Martin Luther King Jr./State St. Ithaca, New York 14850 | Chemung, Schuyler, Tompkins | (607) 274-5498 |
| Lifespan Long Term Care Ombudsman Program (Region 13 Ombudsman) | 1900 South Clinton Avenue, Suite 13 Rochester, New York 14618 | Monroe, Livingston, Ontario, Seneca, Wayne, Yates, Genesee, Orleans, Wyoming | (585) 287-6414 or 1-800-454-5030 |
| AIM Independent Living Center, Inc.(Region 14 Ombudsman) | 271 E. First Street Corning, New York 14830 | Allegany, Steuben | (607) 962-8225 ext.112 |
| People Inc.(Region 15 Ombudsman) | 2635 Delaware Ave, Suite E, Buffalo, NY 14216 | Cattaraugus, Chautauqua, Erie, Niagara | (716) 817-9222 or 1-844-527-5509 |
| Albany County Department for Aging | 162 Washington Ave Albany, New York 12210 | Albany | (518) 447-7198 |
| Allegany County Office for the Aging | 6085 Route 19 N Belmont, NY 14813 | Allegany | (585) 268-9390 |
| Broome County Office for the Aging | 60 Hawley Street, 4th Floor PO Box 1766 Binghamton, New York 13902-1766 | Broome | (607) 778-2411 |
| Cattaraugus County Department of Aging | One Leo Moss Drive, Suite 7610 Olean, New York 14760-1101 | Cattaraugus | (716) 373-8032 or 1-800-462-2901 |
| Cayuga County Office for the Aging | 149 Genesee Street, Box 5, Auburn, NY 13021 | Cayuga | (315) 253-1226 |
| Chautauqua County Office for the Aging | 7 North Erie Street Mayville, New York 14757-1027 | Chautauqua | (716) 753-4471 or 716-661-7471 |
| Chemung County Department of Aging & Long Term Care | P.O. Box 588 425 Pennsylvania Avenue Elmira, New York 14902-0588 | Chemung | (607) 737-5520 |
| Chenango County Area Agency on Aging | County Office Bldg., 5 Court St. Norwich, New York 13815-1794 | Chenango | (607) 337-1770 |
| Clinton County Office for the Aging | 135 Margaret Street, Suite 105 Plattsburgh, New York 12901-2966 | Clinton | (518) 565-4620 |
| Columbia County Office for the Aging | 325 Columbia Street Hudson, New York 12534 | Columbia | (518) 828-4258 |
| Cortland County Area Agency on Aging | County Office Building 60 Central Avenue Cortland, New York 13045-2746 | Cortland | (607) 753-5060 |
| Delaware County Office for the Aging | 97 Main Street, Suite 2 Delhi, New York 13753-1066 | Delaware | 607-832-5750 |
| Dutchess County Office for the Aging | 27 High Street Poughkeepsie, New York 12601-1962 | Dutchess | (845) 486-2555 |
| Erie County Dept. of Senior Services | Commissioner 95 Franklin Street, Rm 1329 Buffalo, New York 14202-3985 | Erie | (716) 858-8526 |
| Essex County Office for the Aging | P.O. Box 217 - 100 Court Street Elizabethtown, New York 12932-0217 | Essex | (518) 873-3695 |
| Franklin County Office for the Aging | 355 West Main Street, Suite 447 Malone, New York 12953-1826 | Franklin | (518) 481-1526 |
| Fulton County Office for Aging and Youth | 19 N. William Street Johnstown, New York 12095-2534 | Fulton | (518) 736-5650 |
| Genesee County Office for the Aging | Batavia-Genesee Senior Center 2 Bank Street Batavia, New York 14020-2299 | Genesee | (585) 343-1611 |
| Greene County Department for the Aging | 411 Main Street Catskill, New York 12414 | Greene | (518) 719-3555 |
| Herkimer County Office for the Aging | 109 Mary Street, Suite 1101 Herkimer, New York 13350-2924 | Herkimer | (315) 867-1121 |
| Jefferson County Office for the Aging | 175 Arsenal Street 2nd Floor Watertown, New York 13601 | Jefferson | (315) 785-3191 |
| Lewis County Office for the Aging | 7660 N. State Street Lowville, New York 13367-0408 | Lewis | (315) 376-5313 |
| Livingston County Office for the Aging | 3 Murray Hill Drive Mt. Morris, New York 14510-1601 | Livingston | (585) 243-7520 |
| Madison County Office for the Aging | 138 Dominick Bruno Blvd. Canastota, New York 13032 | Madison | (315) 697-5700 |
| Monroe County Office for the Aging | Monroe Community Hospital 435 East Henrietta Road Rochester, New York 14620 | Monroe | (585) 753-6280 |
| Montgomery County Office for the Aging, Inc. | 135 Guy Park Avenue Amsterdam, New York 12010 | Montgomery | (518)843-2300 Ext. 229 |
| Nassau County Department of Human Services Office for the Aging | 60 Charles Lindbergh Boulevard Suite #260 Uniondale, New York 11553-3691 | Nassau | (516) 227-8900 |
| New York City Department for the Aging | 2 Lafayette Street, 7th Floor New York, New York 10007-1392 | New York City (Bronx, Kings, Manhattan, Queens, Richmond) | (212) 639-9675 |
| Niagara County Office for the Aging | 111 Main Street, Suite 101 Lockport, New York 14094-3718 | Niagara | (716) 438-4020 |
| Oneida County Office for the Aging/Continuing Care | 120 Airline Street - Suite 201 Oriskany, New York 13424 | Oneida | (315) 798-5456 |
| Onondaga Department of Adult & Long Term Care Services | Civic Center - 10th Floor 421 Montgomery Street Syracuse, New York 13202 | Onondaga | (315) 435-2362 |
| Ontario County Office for the Aging | 3019 County Complex Drive Canandaigua, New York 14424-9502 | Ontario | (585) 396-4040 |
| Orange County Office for the Aging | 18 Seward Avenue Middletown, New York 10940 | Orange | (845) 615-3700 |
| Orleans County Office for the Aging | County Administration Building 14016 Route 31 West Albion, New York 14411-9382 | Orleans | (585) 589-3191 |
| Oswego County Office for the Aging | County Office Complex 70 Bunner St., PO Box 3080 Oswego, New York 13126-3080 | Oswego | (315) 349-3484 |
| Otsego County Office for the Aging | Meadows Office Complex - Suite 5 140 Co Hwy 33W Cooperstown, New York 13326 | Otsego | (607) 547-4232 |
| Putnam County Office for Senior Resources | 110 Old Route 6, Bldg. A Carmel, New York 10512-2196 | Putnam | (845) 808-1700 Ext. 47105 |
| Rensselaer County Unified Family Services | Department for the Aging 1600 Seventh Avenue Troy, New York 12180-3798 | Rensselaer | (518) 270-2730 |
| Rockland County Office for the Aging | 50 Sanatorium Road Pomona, New York 10970-0350 | Rockland | (845) 364-2110 |
| St. Lawrence County Office for the Aging | 80 State Highway 310, Suite 7 Canton, New York 13617-1497 | St. Lawrence | (315) 386-4730 |
| Saratoga County Office for the Aging | 152 West High Street Ballston Spa, New York 12020-3528 | Saratoga | (518) 884-4100 |
| Schenectady County Department of Senior & Long Term Care Services | 107 Nott Terrace, Suite 202 Schaffer Heights Schenectady, New York 12308-3170 | Schenectady | (518) 382-8481 x 9-313 |
| Schoharie County Office for the Aging | 113 Park Place, Suite 3 Schoharie, New York 12157 | Schoharie | (518) 295-2001 |
| Schuyler County Office for the Aging | 323 Owego Street, Unit 7 Montour Falls, NY 14865-9625 | Schuyler | (607) 535-7108 |
| Seneca County Office for the Aging | 1 DiPronio Drive Waterloo, New York 13165-1681 | Seneca | (315) 539-1765 |
| Seneca Nation Area Office for the Aging | 28 Thomas Indian School Drive Irving, New York 14081 | Cattaraugus | (716) 532-5778 |
| St. Regis Mohawk | 412 State Route 37 Akwesasne, New York 13655 | Franklin | (518)358-2963 |
| Steuben County Office for the Aging | 3 E. Pulteney Square Bath, New York 14810-1510 | Steuben | (607) 664-2298 |
| Suffolk County Office for the Aging | 100 Veterans Memorial Highway P.O. Box 6100 Hauppauge, New York 11788-0099 | Suffolk | (631) 853-8200 |
| Sullivan County Office for the Aging | 100 North Street, P.O. Box 5012 Sullivan County Government Center Monticello, New York 12701 | Sullivan | (845) 807-0241 |
| Tioga Opportunities, Inc Department of Aging Services | Countryside Community Center 9 Sheldon Guile Blvd. Owego, New York 13827 | Tioga | (607) 687-4120 |
| Tompkins County Office for the Aging | 214 W. Martin Luther King Jr./State St. Ithaca, New York 14850 | Tompkins | (607) 274-5482 |
| Ulster County Office for the Aging | 1003 Development Court Kingston, New York 12401 | Ulster | (845) 340-3456 |
| Warren/Hamilton Counties Offices for the Aging | Human Services Building 1340 State Route 9 Lake George, New York 12845 | Warren, Hamilton | (518) 761-6347 |
| Washington County Office for the Aging & Disability Resource Center | 383 Broadway Fort Edward, New York 12828 | Washington | (518) 746-2420 |
| Wayne County Department of Aging and Youth | 1519 Nye Road, Suite 300 Lyons, New York 14489-9111 | Wayne | (315) 946-5624 |
| Westchester County Department of Senior Programs & Services | 9 South First Avenue, 10th Floor Mt. Vernon, New York 10550-3414 | Westchester | (914) 813-6400 |
| Wyoming County Office for Aging | 8 Perry Avenue Warsaw, New York 14569 | Wyoming | (585) 786-8833 |
| Yates County Area Agency on Aging | 417 Liberty Street, Suite 1116 Penn Yan, New York 14527 | Yates | (315) 536-5515 |
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- Adult Care Facilities: If changes or updates are needed, please email acfinfo@health.ny.gov