Important Phone Numbers for Patients and Providers
| Contacts | Phone Number |
|---|---|
| Child Health Plus | 1-800-698-4KIDS (1-800-698-4543) 1-877-898-5849 (TTY) |
| Client Advocacy Line, NYS Office of Alcoholism and Substance Abuse Services |
1-800-553-5790 |
| Health Care Bureau, NYS Attorney General | 1-800-428-9071 |
| Consumer Assistance Unit, NYS Department of Financial Services | 1-800-342-3736 |
| Elderly Pharmaceutical Insurance Coverage (EPIC) | 1-800-332-3742 |
| ERISA, self-insured plans, COBRA, U.S. Department of Labor |
1-866-444-3272 1-212-607-8600 (Eastern NY & NJ) 1-617-565-9600 (Central & Western NY) |
| External Appeals | 1-800-400-8882 |
| Fair Hearings, NYS Office of Temporary and Disability Assistance | 1-800-342-3334 |
| Healthy NY | 1-866-HEALTHY (1-866-432-5849) |
| HIPAA, U.S. Office of Civil Rights | 1-800-368-1019 1-212-264-3313 |
| Insurance Help for the Seriously Ill and Their Caregivers NYS Department of Financial Services |
1-800-342-3736 |
| Long-Term Care Insurance | 1-888-NYS-PLTC (1-888-697-7582) |
| NY Medicaid CHOICE (enrollment broker) | 1-800-505-5678 |
| Managed Care Complaint Line, NYS Department of Health |
1-800-206-8125 |
| Medicaid Help Line, NYS Department of Health |
1-800-541-2831 |
| Medicare General Info | 1-800-MEDICARE (1-800-633-4227) |
| Office of Professional Discipline, NYS Education Department |
1-800-442-8106 |
| Office of Professional Medical Conduct Complaints, NYS Department of Health |
1-800-663-6114 |
| Growing Up Healthy Hotline | 1-800-522-5006 |
| Prompt Payment for Providers, NYS Insurance Department |
1-800-358-9260 |
| Senior Citizens' Hotline, NYS Office of Long Term Care Ombudsman |
1-800-342-9871 |
| NYS Commission on Quality of Care and Advocacy for Persons with Disabilities | 1-800-600-4143 |
| U.S. Social Security Administration | 1-800-772-1213 |
