Managed Long-Term Care Plan Directory
- Directory is also available in EXCEL (XLSX) format.
| Name | Plan Type | Coverage | Age Requirement | Service Area by County | Mailing Address | Contact Number | Handbook | Provider Directory | Drug Formulary | Ownership and Control |
|---|---|---|---|---|---|---|---|---|---|---|
| Aetna Better Health | Partial | Medicaid | 21 Years or Older | Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Nassau, Suffolk | 101 Park Avenue, 15th Floor New York, New York 10178 |
(855) 456-9126 TTY: 711 |
Aetna Better Health Member Handbook | Aetna Better Health Provider Directory | Not a Covered Benefit | Aetna Better Health: Ownership and Control |
| Anthem Blue Cross and Blue Shield HP | Partial | Medicaid | 18 Years or Older | Bronx, Kings (Brooklyn), New York (Manhattan), Queens, Nassau, Richmond (Staten Island), Suffolk, Westchester | Penn 1, 35th Floor New York, New York 10119 |
(855) 661-0002 TTY: 711 |
WellPoint of NY MLTC Member Handbook | Anthem Blue Cross and Blue Shield HP Provider Directory | Not a Covered Benefit | Anthem Blue Cross and Blue Shield HP: Ownership and Control |
| ElderServe at Home | Partial | Medicaid | 18 Years or Older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Queens, Richmond (Staten Island), Suffolk, Westchester | 80 West 225th Street Bronx, New York 10463 |
(800) 370-3600 TTY: 711 |
ElderServe at Home Member Handbook | ElderServe at Home Provider Directory | Not a Covered Benefit | ElderServe Health: Ownership and Control |
| Fidelis Care at Home | Partial | Medicaid | 18 Years or Older | Statewide | 25-01 Jackson Avenue Long Island City, New York 11101 |
(800) 688-7422 TTY: 711 |
Fidelis Care at Home Member Handbook | Fidelis Care at Home Provider Directory | Not a Covered Benefit | Fidelis Care at Home: Ownership and Control |
| Hamaspik Choice | Partial | Medicaid | 18 Years or Older | Bronx, Dutchess, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Putnam, Queens, Richmond (Staten Island), Rockland, Suffolk, Sullivan, Ulster | 775 North Main Street Spring Valley, New York 10977 |
(855) 552-4642 TTY: 711 |
Hamaspik Choice Member Handbook | Hamaspik Choice Provider Directory | Not a Covered Benefit | Hamaspik Choice: Ownership and Control |
| HomeFirst, a product of Elderplan, Inc. | Partial | Medicaid | 18 Years or Older | Bronx, Dutchess, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Putnam, Queens, Richmond (Staten Island), Rockland, Sullivan, Ulster, Westchester | 55 Water Street, 46th Floor New York, New York 10041 |
(877) 771-1119 TTY: 711 |
HomeFirst Member Handbook | HomeFirst Provider Directory | Not a Covered Benefit | Elderplan: Ownership and Control |
| MetroPlus MLTC | Partial | Medicaid | 21 Years or Older | Bronx, Kings (Brooklyn), New York (Manhattan), Richmond (Staten Island) Queens | 50 Water Street, 7th Floor New York, New York 10004 |
(855) 355–6582 TTY: 711 |
MetroPlus MLTC Member Handbook | MetroPlus MLTC Provider Directory | Not a Covered Benefit | Metroplus Health: Ownership and Control |
| Nascentia Health | Partial | Medicaid | 18 Years or Older | Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Tioga, Tompkins, Warren, Washington, Wayne, Wyoming, Yates | 1050 West Genesee Street Syracuse, New York 13204 |
(888) 477-4663 TTY: 711 |
Nascentia Health Member Handbook | Nascentia Health Provider Directory | Not a Covered Benefit | Nascentia Health: Ownership and Control |
| Senior Health Partners A Healthfirst Company |
Partial | Medicaid | 18 Years or Older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Queens, Richmond (Staten Island), Westchester | 100 Church St, 18th Floor New York, New York 10007 |
(800) 633-9717 TTY: (888) 542-3821 |
Senior Health Partners Member Handbook | Senior Health Partners Provider Directory | Not a Covered Benefit | Senior Health Partners: Ownership and Control |
| Senior Whole Health of New York MLTC | Partial | Medicaid | 18 Years or Older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Queens, Suffolk, Westchester | 2900 Exterior Street, Suite 202 Bronx, New York 10463 |
(877) 353-0185 TTY: 711 |
Senior Whole Health of New York MLTC Member Handbook | Senior Whole Health of New York MLTC Provider Directory | Not a Covered Benefit | Senior Whole Health of New York MLTC: Ownership and Control |
| VillageCareMAX | Partial | Medicaid | 18 Years or Older | Bronx, Kings (Brooklyn), New York(Manhattan), Putnam, Queens, Richmond (Staten Island), Weschester | 112 Charles Street New York, New York 10014 |
(800) 469-6292 TTY: 711 |
VillageCareMAX: Member Handbook | VillageCareMAX: Provider Directory | Not a Covered Benefit | VillageCareMAX: Ownership and Control |
| VNS Health MLTC | Partial | Medicaid | 18 Years or Older | Albany, Bronx, Chautauqua Columbia, Delaware, Dutchess, Erie, Fulton, Genesee, Greene, Herkimer, Kings (Brooklyn), Madison, Monroe, Montgomery, Nassau, New York (Manhattan), Niagara, Oneida, Onondaga, Orange, Orleans, Otsego, Putnam, Queens, Rensselaer, Richmond (Staten Island), Rockland, Saratoga, Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren, Washington, Westchester, and Wyoming | 220 East 42nd Street New York, New York, 10017 |
(888) 867- 6555 TTY: 711 |
VNS Health MLTC Member Handbook | VNS Health MLTC Provider Directory | Not a Covered Benefit | VNS Health: Ownership and Control |
| WellPoint of New York | Partial | Medicaid | 21 Years or Older | Erie and Niagara | 1985 Marcus Avenue, Suite 150 Lake Success, New York 11042 |
(877) 388-5193 TTY: 711 |
WellPoint of NY MLTC Member Handbook | WellPoint of NY MLTC Provider Directory | Not a Covered Benefit | WellPoint of NY: Ownership and Control |
| Anthem HealthPlus Full Dual Advantage LTSS | MAP | Medicaid Medicare | 18 Years or older | Bronx, Kings (Brooklyn), New York (Manhattan), Nassau, Orange, Queens, Richmond (Staten Island), Rockland, Suffolk, Westchester | Penn 1, 35th Floor New York, New York 10119 |
(855) 661-0002 TTY: 711 |
Anthem HealthPlus Full Dual Advantage LTSS Handbook | Anthem HealthPlus Full Dual Advantage LTSS Provider Directory | Anthem HealthPlus Full Dual Advantage LTSS - Formulary | Anthem HealthPlus Full Dual Advantage LTSS: Ownership and Control |
| Elderplan Plus Long-Term Care | MAP | Medicaid Medicare | 18 Years or older | Bronx, Dutchess, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Putnam, Queens, Richmond (Staten Island), Rockland, Westchester | 55 Water Street, 46th Floor New York, New York 10041 |
(877) 891-6447 TTY: 711 |
Elderplan Plus Long-Term Care Member Handbook | Elderplan Plus Long-Term Care Provider Directory | Elderplan Plus Long Term Care - Drug Formulary | Elderplan: Ownership and Control |
| ElderServe MAP | MAP | Medicaid Medicare | 18 Years or older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Queens, Richmond (Staten Island), Westchester | 94 West 225th Street, 2nd Floor Bronx, New York 10463 |
(800) 362-2266 TTY: 711 |
ElderServe MAP (HMO D-SNP) Handbook | ElderServe MAP: Provider Directory | ElderServe MAP (HMO D-SNP) Formulary | ElderServe Health: Ownership and Control |
| Hamaspik Medicare Choice | MAP | Medicaid Medicare | 18 Years or older | Bronx, Dutchess, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Putnam, Queens, Richmond (Staten Island), Rockland, Sullivan, Ulster, Westchester | 775 North Main Street Spring Valley, New York 10977 |
(855) 552-4642 TTY: 711 |
Hamaspik Medicare Choice Member Handbook | Hamaspik Medicare Choice Provider Directory | Hamaspik Choice - Formulary | Hamaspik Choice: Ownership and Control |
| Healthfirst CompleteCare | MAP | Medicaid Medicare | 18 Years or older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Queens, Richmond (Staten Island), Rockland, Sullivan, Westchester | 100 Church St, 18th Floor New York, New York 10007 |
(888) 260-1010 TTY: (888) 542-3821 |
Healthfirst Complete Care Member Handbook | Healthfirst CompleteCare Provider Directory | Healthfirst CompleteCare - Formulary | Healthfirst: Ownership and Control |
| MetroPlus Health Ultracare | MAP | Medicaid Medicare | 18 Years or Older | Bronx, Kings (Brooklyn), New York (Manhattan), Richmond (Staten Island) Queens | 160 Water Street New York, New York 10038 |
(855) 355–6582 TTY: 711 |
MetroPlus Health Ultracare Member Handbook | MetroPlus Health Ultracare Provider Directory | MetroPlus Health Ultracare - Formulary | Metroplus Health: Ownership and Control |
| Senior Whole Health of New York MAP | MAP | Medicaid Medicare | 18 Years or older | Bronx, Kings (Brooklyn), Nassau, New York (Manhattan), Orange, Queens, Richmond (Staten Island), Rockland, Westchester | 2900 Exterior Street, Suite 202 Bronx, New York 10463 |
(833) 671-0440 TTY: 711 |
Senior Whole Health of New York MAP Member Handbook | Senior Whole Health of New York NHC (HMO D-SNP): Provider Directory | Senior Whole Health of New York NHC (HMO D-SNP) - Drug Formulary | Senior Whole Health of New York NHC (HMO D-SNP): Ownership and Control |
| UnitedHealthcare of New York, Inc. | MAP | Medicaid Medicare | 18 Years or older | Albany, Bronx, Broome, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Herkimer, Jefferson, Kings, Lewis, Livingston, Madison, Monroe, Nassau, New York, Niagara, Oneida, Onondaga, Ontario, Orange, Oswego, Orleans, Queens, Rensselaer, Richmond, Rockland, Schenectady, Seneca, St. Lawrence, Suffolk, Tioga, Ulster, Warren, Wayne, Westchester, Wyoming, Yates | One Penn Plaza, 8th Floor New York, New York 10119 |
(866) 547-0772 TTY: 711 |
UnitedHealthcare of New York, Inc. Member Handbook | UnitedHealthcare of New York, Inc. Provider Directory | UnitedHealthcare of New York, Inc. - Formulary | UnitedHealthcare of New York, Inc.: Ownership and Control |
| VillageCare MAX Medicare Total Advantage | MAP | Medicaid Medicare | 18 Years or older | Bronx, Kings (Brooklyn), New York(Manhattan), Nassau, Putnam, Queens, Richmond, Westchester | 112 Charles Street New York, New York 10014 |
(800) 469-6292 TTY: 711 |
VillageCareMAX Medicare Total Advantage Plan's Member Handbook | VillageCareMAX Medicare Total Advantage Plan: Provider Directory | VillageCareMAX Medicare Total Advantage Plan: Drug Formulary | VillageCareMAX Medicare Total Advantage: Ownership and Control |
| VNS Health Total | MAP | Medicaid Medicare | 18 Years or older | Albany, Bronx, Erie, Kings (Brooklyn), Monroe, Nassau, New York, Queens, Rensselaer, Richmond (Staten Island), Schenectady, Suffolk, Westchester | 220 E 42nd Street New York, New York, 10017 |
(866) 783-1444 TTY: 711 |
VNS Health Total Evidence of Coverage (Member Handbook) | VNS Health Total Provider Directory | VNS Health Total: Drug Formulary | VNS Health: Ownership and Control |
| WellCare Fidelis Dual Plus (HMO D-SNP) | MAP | Medicaid Medicare | 18 Years or older | Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga. Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Jefferson, Kings (Brooklyn), Lewis, Livingston, Madison, Montgomery, Monroe, Ontario, Nassau, New York (Manhattan), Niagara, Oneida, Onondaga, Orange, Orleans, Oswego, Otsego, Putnam, Queens, Rensselaer, Richmond (Staten Island), Rockland, St. Lawrence, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Steuben, Suffolk, Sullivan, Tioga, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, Yates | 25-01 Jackson Avenue Long Island City, New York 11101 |
(800) 247-1447 TTY: 711 |
WellCare Fidelis Dual Plus (HMO D-SNP) Member Handbook | WellCare Fidelis Dual Plus (HMO D-SNP) Provider Directory | WellCare Fidelis Dual Plus (HMO D-SNP) - Formulary | WellCare Fidelis Dual Plus (HMO D-SNP): Ownership and Control |
| ArchCare Senior Life | PACE | Medicaid Medicare | 55 years or older | Westchester, Bronx, New York, Richmond, Rockland (Partial) | 205 Lexington Avenue, 3rd Floor New York, New York 10016 |
(866) 263-9083 TTY: 711 |
ArchCare Senior Life Member Handbook | ArchCare Senior Life Provider Directory | ArchCare Senior Life Formulary | ArchCare Senior Life: Ownership and Control |
| Catholic Health-LIFE | PACE | Medicaid Medicare | 55 years or older | Erie | 55 Melroy Avenue, Ground Floor Lackawanna, New York 14218 |
(888) 845-0247 TTY: 716-819-5227 |
Catholic Health - Member Handbook | Catholic Health - Provider Directory | Catholic Health Life Utilizes CMS Formulary Reference | Catholic Health: Ownership and Control |
| CenterLight Healthcare PACE | PACE | Medicaid Medicare | 55 years or older | Bronx, Kings, Nassau, New York, Queens, Richmond (staten Island) , Suffolk (Partial), Westchester | 136-65 37th Avenue Flushing, New York 11354 |
(833) 252-2737 TTY: 711 |
CenterLight Healthcare PACE Member Handbook | CenterLight Healthcare PACE Provider Directory | CenterLight Healthcare PACE | CenterLight Healthcare PACE: Ownership and Control |
| Complete Senior Care | PACE | Medicaid Medicare | 55 years or older | Niagara | 1302 Main Street Niagara Falls, New York 14301 |
(888) 303-4333 TTY: (800) 662-1220 |
Complete Senior Care Member Handbook | Complete Senior Care Provider Directory | Complete Senior Care Utilizes CMS Formulary Reference | Complete Senior Care: Ownership and Control |
| Eddy SeniorCare | PACE | Medicaid Medicare | 55 years or older | Albany (Partial), Rensselaer(Partial), Schenectady (Partial) | 1938 Curry Road Schenectady, New York 12303 |
(855) 376-7888 TTY: 711 |
Eddy SeniorCare Member Handbook | Eddy SeniorCare Provider Directory | Eddy Senior Care Utilizes CMS Formulary Reference | Eddy SeniorCare: Ownership and Control |
| Fallon Health Weinberg PACE | PACE | Medicaid Medicare | 55 years or older | Erie, Niagara | 461 John James Audubon Pkwy Amherst, New York 14228 |
(855) 665-1113 TTY: 711 |
Fallon Health Weinberg PACE Member Handbook | Fallon Health Weinberg PACE Provider Directory | Fallon Health Weinberg PACE Utilizes CMS Formulary Reference | Fallon Health Weinberg PACE: Ownership and Control |
| ElderONE | PACE | Medicaid Medicare | 55 years or older | Monroe, Ontario, Wayne | 2066 Hudson Avenue Rochester New York 14617 |
(855) 457–4636 TTY: (800) 662-1220 |
ElderONE Member Handbook | ElderONE Provider Directory | ElderONE Utilizes CMS Formulary | ElderONE: Ownership and Control |
| PACE CNY | PACE | Medicaid Medicare | 55 years or older | Onondaga | 100 Malta Lane North Syracuse, New York 13212 |
(888) 728-7223 TTY: (800) 662-1220 |
PACE CNY Member Handbook | PACE CNY Provider Directory | PACE CNY Utilizes CMS Formulary Reference | PACE CNY: Ownership and Control |
| Total Senior Care, Inc. | PACE | Medicaid Medicare | 55 years or older | Allegany, Cattaraugus, Chautauqua | 519 North Union St. Olean, New York 14760 |
(866) 939–8613 TTY: 711 |
Total Senior Care Handbook | Total Senior Care, Inc. Provider Directory | Total Senior Care Utilizes CMS Formulary Reference | Total Senior Care: Ownership and Control |
| PACE at Hudson Headwaters | PACE | Medicaid Medicare | 55 years or older | Saratoga, Warren and Washington | 38 Larose Street Glens Falls, New York 12801 |
(833) 499-7223 TTY: (800) 662-1220 |
PACE at Hudson Headwaters Member Handbook | PACE at Hudson Headwaters: Provider Directory | PACE at Hudson Headwaters Utilizes CMS Formulary Reference | PACE at Hudson Headwaters: Ownership and Control |