DOH Medicaid Update May 2005 Vol. 20, No. 6

Office of Medicaid Management
DOH Medicaid Update
May 2005 Vol.20, No. 6

State of New York
George E. Pataki, Governor

Department of Health
Antonia C. Novello, M.D., M.P.H., Dr. P.H.
Commissioner

Medicaid Update
is a monthly publication of the
New York State Department of Health,
Office of Medicaid Management,
14th Floor, Room 1466,
Corning Tower, Albany,
New York 12237



eMedNY
Update
All Providers!

Phase II Transition Plan
Ends June 20

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Providers are encouraged to begin using the new Phase II paper claim forms as soon as possible.

The old forms will no longer be accepted after May 31, 2005.

If you need a supply of new paper claim forms, contact Provider Services at (800) 343-9000.

Providers who are using the Transition Plan for Phase II by continuing to send electronic claims to MMIS in pre-Phase II formats must migrate to eMedNY Phase II prior to June 20, 2005.

When the Transition Plan ends on June 20, several changes will affect providers immediately:

  • claims will no longer be accepted in the 80-byte blocked format (claims must be submitted as Streamed Data);
  • claims will no longer be accepted on magnetic media (tape, diskette and cartridge); and
  • the MMIS Electronic Gateway will be shut down.

Providers using these methods to submit claims will need to switch to:

  • ePACES,
  • eMedNY eXchange,
  • FTP, or
  • the eMedNY Bulletin Board.

Be aware, however, that if you select the eMedNY Bulletin Board, this option will become obsolete in the future, and you will need to make another change when this occurs.

With the end of the Transition Plan on June 20, other changes will occur (which, like the eMedNY Bulletin Board, will affect providers later, rather than sooner). For example:

The Locator Code Field has been expanded to three positions. While a project has been developed in eMedNY to allow providers to continue submitting two-digit locator codes, eventually all providers will need to expand this field to three positions.

The same is true for Prior Approval/Prior Authorization numbers. While these are eleven-digit fields in eMedNY, providers may continue to submit the eight-digit version until the prior approval/prior authorization expires or the units are exhausted. However, providers must be prepared to handle eleven-digit approval/authorization numbers when assigned by eMedNY in the future.

The June issue of the Medicaid Update will provide more information on current and future eMedNY changes. You may also refer to the Medicaid Update Special Edition on eMedNY that was sent to all providers in March.

If you have any questions, please visit http://www.emedny.org or please contact CSC Provider Services at 800-343-9000.


Electronic Remittances
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Many providers have already signed up for electronic remittances on eMedNY. These remittances are available over eXchange or FTP.

eMedNY creates electronic remittances in an 835 format for health care payments; or 820 format, for managed care payments.

If you have questions about these formats, visit http://www.nyhipaadesk.com

If you haven't already signed up for electronic remittances, and wish to do so, visit http://www.nyhipaadesk.com click on the "News & Resources" tab, and look for "Attention: Receivers of Electronic Remittances" for instructions.

When completing the application for an electronic remittance, the following information is required and must be written legibly on the application form:

  • the ETIN (formerly known as TSN),
  • assigned user identification number, and
  • your choice of eXchange or FTP.

The form cannot be processed until a user identification number has been assigned by eMedNY. A provider identification number or a list of provider identification numbers is also required.

Please note: For practitioners billing with a group practice identification number, only the group provider identification number(s) is required. The individual provider identification numbers are only required if the billing is being submitted with no group identification number.

A separate electronic remittance will be created for each ETIN/Provider combination.

If you have any questions about signing up for electronic remittances, please contact Provider Enrollment at 800-343-9000 (select option 5).


eMedNY
Update
All Providers!

Prior Approval Rosters
Available on eMedNY eXchange

Return to Table of Contents

Providers who submit Prior Approval (PA) requests on ePACES will be able to access their final determinations over ePACES. Others will be notified of PA determinations by eMedNY eXchange messages or by mail.

If you wish to receive PA Rosters on eXchange and do not already have an eXchange account, go to http://www.edmeny.org to sign up.

Once you have an eXchange account, complete the request for PA Rosters on eXchange, which is available on http://www.emedny.org

Go to 'Information", ''eMedNY Phase II", then ''Phase II News", and look for "Changes Affecting Prior Approvals/Prior Authorizations".

If you have any questions, please contact CSC Provider Services at 800-343-9000, (select option 5).


eMedNY
Update
All Providers!

835 and 820 Supplemental Companion Guide
Updates for eMedNY Phase II

Pended Claim Data

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Pended claim data is NOT reported on the 835 Transaction:

Books

  • The 835 Supplemental Transaction will contain claim detail pended data in a format similar to the former proprietary remittance.
  • This file will be automatically transmitted to trading partners when applicable.

Pended claim data is NOT reported on the 820 Transaction:

  • Managed care plans will receive supplementary proprietary information that will provide pended and denied claim detail in a format similar to the former proprietary remittances.
  • This file will be automatically transmitted to trading partners when applicable.

Please note that there are changes to the format of both of these files that are different from Phase I.

        Many data element sizes have changed and therefore the file format has changed.

Please review the Companion Guide carefully on http://www.nyhipaadesk.com for details.


 

NURSING HOMES
AND PHARMACY
PROVIDERS

Aranesp Products Not Included
in Article 28 Rates

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Effective June 1, 2005, the following products will be added to the list of drugs which are not included within the cost components of Article 28 Nursing Facility Rates:

Needle

           

           

DrugDosageNDC#
Aranesp100 mcg/0.5 ml syringe55513004104
Aranesp150 mcg/0.3 ml syringe55513004301
Aranesp150 mcg/0.3 ml syringe55513004304
Aranesp200 mcg/0.4 ml syringe55513004401
Aranesp300 mcg/0.6 ml syringe55513004601
Aranesp500 mcg/1 ml syringe55513004801
Aranesp150 mcg/0.75 ml via55513005401
Aranesp150 mcg/0.75 ml via55513005404
Aranesp25 mcg/0.42 ml syringe55513005801
Aranesp25 mcg/0.42 ml syringe55513005804
Aranesp25 mcg/ml vial55513001001
Aranesp25 mcg/ml vial55513001004
Aranesp40 mcg/ml vial55513001101
Aranesp40 mcg/ml vial55513001104
Aranesp60 mcg/ml vial55513001201
Aranesp60 mcg/ml vial55513001204
Aranesp100 mcg/ml vial55513001301
Aranesp100 mcg/ml vial55513001304
Aranesp200 mcg/ml vial55513001401
Aranesp200 mcg/ml vial55513001404
Aranesp300 mcg/ml vial55513001501
Aranesp40 mcg/0.4 ml syringe55513003701
Aranesp40 mcg/0.4 ml syringe55513003704
Aranesp60 mcg/0.3 ml syringe55513003901
Aranesp60 mcg/0.3 ml syringe55513003904
Aranesp100 mcg/0.5 ml syringe55513004101

Pills

Reminder

Effective January 1, 2006, all pharmacy products will be excluded from nursing home rates for dual eligible (Medicaid and Medicare) recipients.

   

   


 

Traumatic Brain Injury Waiver Services
Rate Increases

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The Department of Health is pleased to announce an increase in certain rates for the Home and Community-Based Services Medicaid Waiver for Individuals with Traumatic Brain Injury (HCBS/TBI), Category of Service 0263, effective April 1, 2004:

Service Coordination Initial (Rate Code 9850):

  • Effective April 1, 2004, from $464 to $478.

Service Coordination Monthly (Rate Code 9851):

  • Effective April 1, 2004, from $340 to $350 a month.

Home and Community Support Services (Rate Code 9863):

  • Effective April 1, 2004, from $15.45 to $17.70 per hour.

These changes are retroactive to April 1, 2004. Checks reflecting the retroactive payment will be sent to providers.

Service Coordinators should incorporate these rate increases in new Service Plans.

For further information, please contact Marcia Anderson, Bureau of Long Term Care, Office of Medicaid Management, at 518-474-6580.


Pharmacy

PHARMACY CO-PAYMENTS
INADVERTENTLY COLLECTED
FROM MANAGED CARE RECIPIENTS
PRIOR TO APRIL 1, 2005

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For the last few days during March 2005, co-payments were inadvertently deducted from pharmacy provider payments for Medicaid managed care recipients.

These recipients were exempt from co-payments until April 1, 2005.

Providers who had co-payments deducted in error will receive a retroactive adjustment in a future check. Providers who collected co-payments from managed care recipients prior to April 1 must refund those amounts to recipients.

If you have any questions, please contact the Bureau of Policy Development and Agency Relations at (518) 473-2160.


 

Physician Reimbursement
for Intrauterine Devices

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Exam

Medicaid reimbursement for intrauterine devices (IUDs) furnished by practitioners to their patients is based on the acquisition cost to the practitioner.

Effective for dates of service on or after April 1, 2005, an invoice is not required to be submitted with the claim. Therefore, an IUD can now be billed electronically.

Practitioners are required to keep auditable records of the actual itemized invoice cost of the IUD.

The CPT codes for IUDs are:

  • J7300; and
  • J7302.

If you have any questions, please contact the Bureau of Policy Development and Agency Relations at (518) 473-2160.


Documentation Requirements:
Presumptive Eligibility for Pregnant Women

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This article clarifies documentation requirements for Presumptive Eligibility for Pregnant Women.

Presumptive eligibility begins with the date on which a qualified provider determines, on the basis of preliminary information, that the household income of the pregnant woman does not exceed 200% of the Federal Poverty Level.

The sole requirement for establishing presumptive eligibility is:

Submission of the Medicaid Presumptive Eligibility for Pregnant Woman Screening Checklist (LDSS-4150), which serves as medical verification of pregnancy, and the woman's verbal statement of her household income.

Verification of identity and residence is not required!

This policy applies only to presumptive eligibility. When local departments of social services determine full eligibility, all documentation requirements must be met.

The only instance in which the pregnant applicant seeking presumptive eligibility should document identity and residence is when a local department of social services is taking a courtesy application; i.e., the woman's primary residence is different from the county in which presumptive eligibility is being determined by a qualified provider.

If you have any questions or concerns, please call (518) 486-6562.


 

ENTERAL PRODUCTS CLASSIFICATION LIST
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The following list of enteral formulae is provided as a guideline for prescribers and dispensers:

         This is not an all-inclusive list, but is meant to assist providers in prescribing and determining the correct item code for billing.

For products not listed below, providers are to use their judgment in selecting the appropriate product classification based upon the prescriber's order, general categorical descriptions, and Medicaid coverage criteria see December 2002 Medicaid Update for coverage criteria)

         Powdered, liquid, fiber-added, calcium-added and high protein forms of the same formula are billed under the same code.

         Special metabolic formulas categorized under B4157 should be billed under B2162 if prescriber for a pediatric patient.

         Italicized products are subject to coverage by the Women', Infant and Children (WIC) program.

      

ProductCode
80056 B4155
AcerflexB4162
AccupephaB4153
Advantage 10+B4150
Advantage 60+B4150
AdveraB4154
AlimentumB4161
AlitraqB4153
Amin-AidB4154
Analog formulasB4162
Apple FiberB9998
Aquasol EB9998
ATMFB4150
ATMF DiabeticB4154
ATMF High Cal 2.0B4152
ATMF PediatricB4158
ATMF RenalB4154
ATMF Renal 2.0B4154
ATMF TraumaB4154
AttainB4150
BCAD-1B4162
BCAD-2B4157
Bio-careB4150
BoostB4150
Boost PlusB4152
Boost PuddingB4150
Calcilo XDB4162
Calories PlusB4152
CIB Lactose FreeB4150
CIB Lactose Free PlusB4152
CIB Lactose Free VHCB4152
CasecB4155
Choice DMB4154
CompleatB4149
Compleat PediatricB4149
ComplyB4152
Complex MSUD AA BlendB4155
Complex MSUD Drink MixB4155
Criticare-HNB4153
CrucialB4153
Cyclinex-1B4162
Cyclinex-2B4157
Deliver 2.0B4152
Diabetisource ACB4154
DoucalB4155
Egg/Pro PowderB4155
EleCareB4161
Elemental 028 ExtraB4154
Enfamil ARB9998
Enriched Antioxident FormulaB4155
EnsureB4150
Ensure PlusB4152
Ensure PuddingB4150
Enteralife HNB4150
Enteralife HN-2B4150
Entrition HNB4150
EpulorB4155
Essential AAB4155
Essential Pro PlusB4155
Essential ProteinB4155
FibersourceB4150
Fibersource HNB4150
FlavonexB9998
Forta DrinkB4150
Forta ShakeB4150
FortisonB4150
Gevral ProteinB4155
GlucernaB4154
Glucerna SelectB4154
Glucerna ShakeB4154
Gluco-ProB4154
Glutamine-PlainB4155
Glutamine Rapid ReleaseB4155
Glutapak-10B4155
Glutarex-1B4162
Glutarex-2B4157
GlutasolveB4155
GlutasorbB4153
GlytrolB4154
Good Start SoyB4159
Good Start 2 SoyB4159
HCU ExpressB4155
HCU GelB4154
Hepatic-Aid PowderB4154
Hominex-1B4162
Hominex-2B4157
HOM 1B4155
HOM 2B4155
HPF PlusB4155
ImmulifeB4155
Immun-AidB4154
Immune System BoosterB4155
ImmunocalB4155
Immu-PlusB4155
ImpactB4154
Impact 1.5B4154
Impact GlutamineB4153
Impact RecoverB4154
IntensiCalB4153
IntroliteB4150
IsocalB4150
Isocal HN B4150
Isocal-HN PlusB4150
Isocal IIB4150
Isomil B4159
IsosourceB4150
Isosource 1.5B4152
Isosource-HNB4150
Isotein VHNB4154
I-Valex-1B4162
I-Valex-2B4157
Jevity 1 CalB4150
Jevity 1.2 CalB4150
Jevity 1.5 CalB4152
JuvenB4155
KetoCalB4154
Ketonex 1B4162
Ketonex 2B4157
KindercalB4158
LactAid TabletsB9998
LactofreeB4158
L-Emental Amino AcidB4155
L-Emental B4153
L-Emental HepaticB4154
L-Emental PediatricB4161
LipisorbB4154
LipomulB4155
Lofenelac B4154
LonalacB4150
LophlexB4154
Lorenzo OilB4154
LPS 15/30B4155
Magnacal RenalB4154
Maxamaid formulasB4162
Maxamum formulasB4157
MCT Oil B4155
MicrolipidB4155
ModucalB4155
Modulen IBDB4154
MSUD Diet B4162
MSUD ExpressB4155
MSUD GelB4154
MSUD-1B4154
MSOD-2B4154
NaturiteB4150
Naturite PlusB4152
NeocateB4161
NeproB4154
Nestle Flavor PktsB9998
Neutra-PhosB9998
NitrolanB4150
NovaSource PulmonaryB4154
NovaSource RenalB4154
NovaSource 2.0B4152
Nutri-DrinkB4150
NutramigenB4161
Nutrassist-1.5B4152
Nutren JuniorB4158
Nutren-1B4150
Nutren-1.5B4152
Nutren-2B4152
NutrifocusB4154
NutrihealB4150
NutrihepB4154
NutriRenalB4154
NutriVentB4154
NutriVirB4155
NutriVir NSAB4155
OptimentalB4153
OS 1B4154
OS 2B4154
Osmolite 1.0 B4150
Osmolite 1.2B4150
Osomolite 1.5B4152
Pediatric E028B4161
PediasureB4158
Pepdite One+B4161
PeptamenB4153
Peptamen 1.5 DietB4153
Peptamen JrB4161
Peptamen VHPB4153
Peptinex DTB4153
PepticalB4153
PerativeB4153
Perative PowderB4162
PFD-2B4155
Phenex 1 B4162
Phenex 2 B4157
PhenylAde Amino AcidB4155
PhenylAde Drink MixB4157
PhenylAde MTEB4155
PhenylAde 40B4157
Phlexy-Free 1 B4162
Phenyl-Free 2 B4157
Phenyl-Free 2HPB4157
Phlexy-10 CapsulesB4155
Phlexy-10 Drink MixB4155
PKU1B4154
PKU2B4154
PKU3B4154
PKU ExpressB4162
PKU GelB4162
Polycose B4155
PortagenB4150
PregestimalB4161
ProBalanceB4150
ProCelB4155
Product 3232AB4161
ProfiberB4150
PromixB4155
ProMod B4155
PromoteB4150
PropacB4150
Pro-PeptideB4153
Pro-Peptide for KidsB4161
Pro-Peptide VHNB4153
Pro-PhreeB4155
Propimex 1B4162
Propimex 2B4157
ProSobee B4159
Pro-Stat 64B4155
Pro-Stat 101B4155
Pro-Stat 121B4155
ProSureB4150
Protain XLB4154
ProViMinB4155
PulmocareB4154
ReGain PlusB4154
RenalcalB4154
Re-NephB4154
Re-Neph FreeB4154
RepleteB4150
ResourceB4150
Resource ArginaidB4155
Resource DiabeticB4154
Resource for KidsB4158
Resource GlutasolveB4155
ReSource Instant ProteinB4155
Resource PlusB4152
Resource SupportB4152
Resource 2.0B4154
RespalorB4154
Restore-XB4155
ResurgexB4155
Resurgex PlusB4152
Ross Carbohydrate FreeB4155
Scandi ShakeB4152
Similac PM 60/40 B4154
SoyProB4155
SubdueB4153
Subdue PlusB4153
SumacalB4155
SuplenaB4154
SustacalB4150
Sustacal PuddingB4150
SustagenB4150
Sympt-X GlutamineB4155
TarvilB4154
TolerexB4153
TraumacalB4154
Traum-Aid HBCB4154
TwoCal-HNB4152
TYR ExpressB4157
Tyrex-1B4162
Tyrex-2B4157
TYROS 2B4157
UCE-1B4162
UCD-2B4157
UltracalB4150
Ultracal HN PlusB4150
Ultracare KidsB4154
Vari-FlavorsB9998
Vitaflo Flavor PktsB9998
Vital-HNB4153
VitaneedB4149
Vivonex Flavor PktsB9998
Vivonex PediatricB4161
Vivonex PlusB4153
Vivonex RTFB4153
Vivonex-TENB4153


 

Mandatory Generic Drug Program Update
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Pills

The New York State Medicaid Mandatory Generic Drug Program requires prior authorization for brand-name prescriptions with an A-rated generic equivalent.

When the FDA (the federal Food and Drug Administration) approves new generic drugs, Medicaid allows the equivalent brand-name drug to be dispensed for a period of six months, without prior authorization, to assure that there is an adequate supply of the new generic readily available.

The Medicaid program will begin posting brand-name drugs that meet this standard, and the effective date of the prior authorization requirement, in the Medicaid Update and on the Department's website.

This list of drugs is available at:

http://www.health.state.ny.us/health_care/medicaid/program/mandatory_generic/


scroll down to "Ongoing Maintenance".

Refills That Span This Date

Remaining refills of current prescriptions which were written prior to June 1, but are filled on or after June 1, 2005, will not require prior authorization. However, when a current prescription expires, a prior authorization will be required for the patient to continue to receive the brand-name drug.)

Remember! If you prescribe a generic drug, no prior authorization is necessary.

Questions regarding this article may be directed to the Pharmacy Policy and Operations staff at (518) 486-3209 or e-mail ppno@health.state.ny.us.


 

One New Yorker in twelve has diabetes, and about one-half of these are undiagnosed.

More than 12,000 of our school-age children are estimated to have a diagnosis of diabetes.

In an effort to respond to the increasing numbers of New Yorkers with diabetes, the Department of Health, with the assistance of the Center of Disease Control and Prevention, has once again funded a number of community coalitions. These coalitions provide a variety of services including:

  • public education on diabetes awareness and prevention;
  • practitioner education, patient self-management education programs;
  • sponsorship of community functions for patients with diabetes; and
  • risk assessment for diabetes.

These services, along with diabetes educational materials and other diabetes referrals and services may be obtained by contacting the Diabetes Coalitions listed below:

Western NY Coalition for Diabetes Prevention/ Erie County Department of Health
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming
(716) 858-7695
Diabetes Coalition of the Southern Tier
Healthy Living Partnership/Broome
County Department of Health
Counties served: Broome, Chenango, Delaware, Tioga
(607) 778-2802
Greater Capital Region Community
Coalition for Diabetes Prevention
Northeast Health
Counties served: Albany, Columbia, Greene, Rensselaer, Schenectady
(518) 447-3501
Faxton-St. Lukes Healthcare
Diabetes Education Program
Counties served: Herkimer, Jefferson, Lewis, Oneida, Oswego, St. Lawrence
(315) 624-5620
Seven Valleys Health Coalition
Counties served: Cayuga, Cortland, Madison, Onondaga, Tompkins
(607) 765-4198
Diabetes Action Program/Via Health and Rochester General Hospital
Counties served: Livingston, Monroe
(585) 922-4093
Seven Counties Diabetes Network, Glens Falls Hospital
Counties served: Clinton, Essex, Franklin, Hamilton, Saratoga, Warren, Washington
(518) 926-5920
Otsego County Department of Health
Counties served: Fulton, Montgomery, Otsego, Schoharie
(607) 547-4230
Mid-Hudson/Catskill Community Coalition for Diabetes Prevention/Catskill Regional Medical Center
Counties Served: Dutchess, Orange, Sullivan, Ulster
(845) 794-3300 ext. 2074
Diabetes Resource Coalition of Long Island, Cornell Cooperative Extension of Suffolk County
Counties served: Nassau, Suffolk
(631) 727-7850
St. Luke's-Roosevelt Center
Counties served: Manhattan, Richmond
(212) 523-5934
Community Advances in Nutrition for Diabetes Through Education and Empowerment (CANDEE)
Mount Sinai School of Medicine
Counties served: Manhattan, Richmond
(212) 659-9567
SUNY Downstate Medical Center
Counties served: Kings
(212) 270-1542
Pinnacle Healthcare, St. John's Riverside Hospital
Counties served: Putnam, Rockland, Westchester
(914) 741-6744
Institute for Urban Family Health
Counties Served: Bronx, Queens
(212) 633-0800 est.291

The Medicaid program reimburses for medically necessary care, services, and supplies for the diagnosis and treatment of diabetes. For more information, please contact the Bureau of Program Guidance at (518) 474-9219.

For more information on diabetes, please go the New York State Department of Health website at http://www.health.state.ny.us/diseases/conditions/diabetes/index.htm
or call the Diabetes Control Program at (518) 474-1222.


 

Patient
Information
Arthritis

Five Things Your Patient Is Not Telling You About Their Arthritis...

And Should

Consult Return to Table of Contents

1. "How my weight, eating habits, and sleeping habits can impact my health."

Lifestyle greatly impacts the effects of arthritis or related diseases on your patient. Added pounds can increase pain by adding pressure to inflamed joints, causing or worsening osteoarthritis, and exacerbating rheumatoid arthritis and other forms of inflammation. Good nutrition and regular exercise help reduce pain and keep joints strong and flexible, in addition to helping manage their weight. Research is just beginning to unravel the links between pain, stress, sleep and immunity, but studies suggest these relationships are more complex and impact health more than previously believed. However, small lifestyle changes can make a difference -- one study found that as little as three hours of exercise over a six-week period improved joint function of people with arthritis or related diseases -- and it's never too late to start. One 2003 nutrition study suggested that a switch to better eating habits even late in life could make a difference in longevity and overall health.

What can you do?

Address lifestyle changes that your patient needs to make including problems with obesity, managing weight and sleeping habits. Ask them these specific questions to reassure them you are looking at the bigger picture. Your patient should leave with a specific how-to plan to improve their lifestyle.

2. '"My state of mind matters."

Patients are frequently reluctant or cannot make an accurate assessment of their own state of mind. Anywhere from 8% to 50% of people living with chronic pain currently have major depression. One study showed that 21% of patients met the criteria for depression but only 1% described their problems as depression. Chronic stress, often a precursor of depression symptoms, can increase chances of developing an inflammation-related condition and exacerbate pain. Early intervention for depression, as with many illnesses, is the key.

What can you do?

Many patients are uncomfortable bringing up emotional stress issues with their doctor. The often-asked question, "How are you feeling?" by the physician may only elicit a response of "Fine." Questions like: "How is everything with your family?", "How are things going on your job?", "Anything been bugging you lately?" may help to have the patient provide the physician with better information with which to make an accurate assessment.

3. "My need to know what to expect in the future."

Most people with arthritis and related diseases are concerned about the effect that the diseases will have on them in the long run. You may be reluctant to bring up bad-news scenarios, but knowing someone's risk factors and understanding what the long-range effects may be is invaluable information that people need to manage their arthritis. Exercise may help prevent loss of range-of-motion; weight loss may reduce pain. Cutting edge treatment may be helpful for the older patient.

What can you do?

Be honest with your patient about the prognosis and the risk factors to help them get a clearer picture of what life holds for them, and actions they can take to make their lives more comfortable. Patients often feel reluctant to ask these sort of questions of their doctor. Studies have found that doctor-patient communication is best when these factors are discussed.

4. "My medications may interact with each other."

Most rheumatologists are up-to-date on the details of arthritis and related disease medications and write so many prescriptions for them that it is second nature to them to know how these medications interact with drugs for other conditions. However, primary care doctors may not know the details of how these highly-specialized medications interact with other drugs or over-the-counter (OTC) medicines or supplements.

What can you do?

Rely on the pharmacist. Pharmacies are required by federal law and regulated by state enforcers to counsel people one-on-one about medications, and many also provide detailed information about interactions from OTC medicines and supplements as well as prescription medications with each prescription. In addition, tell your patient what to expect including how soon they can look for an improvement with a new medication, which side effects to be concerned about, and if there are any less expensive generic options available.

5. "Chronic pain is not a fact of life because of arthritis."

The myth that persistent, severe pain is just a natural part of aging and arthritis has been around for so long that it is no wonder many people believe the solution is simply increased stoicism. The truth is that pain is a symptom that the condition is not being adequately treated. You should ask your patient to rate their pain on a pain scale of 1 to 10. Some people leave themselves a margin -- the pain is bad, but it could always be worse. Others amplify more minor pains in the hopes that a higher number will make their doctor take their pain more seriously. You have to try to find a context for their pain, so that you can understand how seriously it is affecting them. If pain interferes with sleeping and activities of daily living (ADLs), there are things that can be done to help them manage and alleviate some of the discomfort.

What can you do?

Suggest that the patient keep a pain journal, describing their pain and the methods they use to soothe it. Ask them to share their record with you. This will help you make a better diagnosis of their pain and bolster the doctor-patient communication. By breaking down the barriers of silence, you can provide your patient with a healthier, happier life.

Article contents reprinted with the permission of the Arthritis Foundation.


eMedNY Phase II

Provider Training Seminars

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Major enhancements were made to the Medicaid program on March 23, 2005 with the implementation of eMedNY (Phase II).

The new eMedNY claims processing system requires providers to make changes in the way
they submit transactions and transaction data to Medicaid.

eMedNY Phase II training seminars are being conducted by Outreach Representatives of Computer Sciences Corporation (CSC) at various locations statewide. These seminars are similar to seminars previously offered in January and February 2005.

The purpose of these seminars is to review and explain the specific Medicaid billing requirements, for both paper and electronic transactions, related to eMedNY implementation.

The seminar agenda includes:

  • Overview of eMedNY Phase II
  • Billing and remittance changes that apply to paper and electronic transactions
  • Other eMedNY Phase II changes with impact on providers
  • Questions and answers session

Seminar Schedule and Registration

Seminar locations and dates are available at the eMedNY website. Seminar registration is fast and easy.

Go to http://www.emedny.org and select "Training" to find and register for the eMedNY Phase II Training Seminar appropriate for your provider category and location.

If you are unable to access the internet to register, please contact CSC's Call Center at (800) 343-9000 to obtain a registration form.

CSC representatives look forward to meeting with you at upcoming seminars!


Your Provider Manual Is Going Online!
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Books

The Department is beginning to make provider manuals available on the internet at:

http://www.emedny.org/providermanuals/index.html

Manuals can be printed, and downloaded to your own computer!

Manuals are also available in hardcopy, upon request. Call Computer Sciences Corporation at (800) 343-9000

    


    

Info   

PROVIDER SERVICES
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Missing Issues?
The Medicaid Update, now indexed by subject area, can be accessed online at the New York State Department of Health website: http://www.health.state.ny.us/health_care/medicaid/program/main.htm
Hard copies can be obtained upon request by calling (518) 474-9219.

Would You Like Future Updates Emailed To You?
Email your request to our mailbox, MedicaidUpdate@health.state.ny.us
Let us know if you want to continue receiving the hard copy in the mail in addition to the emailed copy.

Do You Suspect Fraud?
If you suspect that a recipient or a provider has engaged in fraudulent activities, please call the fraud hotline at: 1-877-87FRAUD. Your call will remain confidential.

As a Pharmacist, Where Can I Access the List of Medicaid Reimbursable Drugs?
The list of Medicaid reimbursable drugs is available at: http://www.eMedNY.org/info/formfile.html

Questions About an Article?
For your convenience each article contains a contact number for further information, questions or comments.

Do You Want Information On Patient Educational Tools and Medicaid's Disease Management Initiatives?
Contact Department staff at (518) 474-9219.

Questions About HIPAA?
Please contact CSC Provider Services at (800) 343-9000.

Address Change?
Fee-for-Service, please contact CSC Provider Services at (800) 343-9000.
Rate Based, please contact the Bureau of Medical Review and Payment, Provider Enrollment Unit at (518) 474-8161.

Billing Question? Call Computer Sciences Corporation:
Provider Services (800) 343-9000.

Comments and Suggestions Regarding This Publication?
Please contact the editor, Timothy Perry-Coon at MedicaidUpdate@health.state.ny.us or via telephone at (518) 474-9219 with your concerns.


The Medicaid Update: Your Window Into The Medicaid Program

The State Department of Health welcomes your comments or suggestions regarding the Medicaid Update.

Please send suggestions to the editor, Timothy Perry-Coon:

NYS Department of Health
Office of Medicaid Management
Bureau of Program Guidance
99 Washington Ave., Suite 720
Albany, NY 12210
(e-mail MedicaidUpdate@health.state.ny.us)

The Medicaid Update, along with past issues of the Medicaid Update, can be accessed online at the New York State Department of Health web site: http://www.health.state.ny.us/health_care/medicaid/program/main.htm