NYS EMS Examination Information

Welcome to the Bureau of EMS Examination Registration Information page. This page will provide you with the information you need to schedule for the New York State written certification examination.

All NYS examinations are being delivered by computer at computer-based testing centers located throughout the state. EMT and CFR students have the option of Live Remote Proctoring. Either of these options are arranged by the student through our testing vendor, PSI.

For students who have just completed a course…

You will automatically receive an Authorization to Test (ATT) email after your end of course date. The chart below will show you when you can expect your exam email. The exam email will be from "PSI/AMP" customer service. Please make sure you double check your Junk/Spam folder in case you do not see it in your Inbox.

Once you receive the eligibility email from PSI, then you should follow the directions to schedule the examination for the date, time, modality (if applicable) and location of your choosing.

Students who are having difficulties scheduling an exam…

1. Did not receive an email.

  • If you did not receive your email by the date specified on the chart below, your first step is to talk with your instructor. Please make sure that all your paperwork has been submitted and that the end of course date has passed.
  • Your next step is to contact PSI directly after creating an account. Just because you did not get the email does not mean you cannot register. Your eligibility went to PSI with the rest of your class. To register go to: https://test-takers.psiexams.com/nyems
  • If that does not work, you should contact PSI AFTER you have created your account first. The phone for customer service at PSI is 833-310-6428. Please make sure you have your NYE number which is also your EMT number (ex: NYE123456). If you do not have this, you can receive it from your course instructor.
  • Once you have completed those steps, and you are still not able to register for an exam, you must complete and submit the online form which can be found on our forms page.

2. Completed Course After Its Actual End Date

  • If you completed our course later than everyone else and after your EOC, and are now ready to register, please ensure that all your course paperwork has been submitted by your instructor. If it has, then you must complete and submit the online Request to Test form, which can be found on our Forms page.

3. Scheduling 2nd and 3rd Exams

  • You must wait at least 24 hours from when you took your last exam.
  • You should contact PSI directly using the same online access you created to schedule your first exam. This can be done directly from your online PSI account or by calling PSI customer service at 833-310-6428.
  • Make sure that your eligibility has not expired. Remember, you only have two years from the date your course ended to take your exam.

4. Still need assistance after trying the above steps

Remote Proctored Exams

Remote proctored exams allow you to take your exam anytime, anywhere. This is an option for test takers who are unable to conveniently schedule an exam at a testing center.

Online testing readiness requires a few steps for readiness:

  1. Before booking:
    1. Compatibility Check
      1. This is the most rudimentary check to look at your operating system, hardware and bandwidth
    2. System requirements
      1. Read through all additional software requirements
    3. Read about environment requirements
  2. After booking:
    1. Tutorial Exam
      1. This will ensure the software can be installed and prohibited applications can be closed. This is generally the most challenging part for test takers. Tutorial can be launched up to 3 times and test takers can, and are encouraged, to contact technical support for assistance during the Tutorial Exam if needed.
    2. Read and understand program rules
    3. Prepare your environment before launching your exam on your scheduled exam day.

Resources for Remote Proctored Exams:

  • System Requirements
  • System Compatibility Test
  • Videos, Tips, and Guides
  • Online Proctoring Full Guide

    • Instructor Candidates

    Your exam requests will not be processed unless your completed application and ancillary documents have been received, processed, and approved. You will receive an email one this is done letting you know that you can now schedule your exam.

    Please remember, when you have successfully completed your exam, you will need to email us at dohweb@health.ny.gov and let us know.

    Other Important things to remember…

    • We did not use Social Security Numbers with PSI. We use your provider number with "NYE" in front of it. For example, if your provider number is 123456, then your full ID with PSI is NYE123456.
    • Yes, even students have provider numbers. Please ask your instructor for that number if you do not know what it is.
    • Students only have three attempts to pass the exam
    • Your eligibility to take the exam expires two years (730 days) after your end of course date. For most courses that is the third Thursday of the month in which your course ends.
    • From the submission of a Request to Test Form using the link provided, it can take seven to ten business days for you to be processed and receive your confirmation to schedule your exam.
    • The phone for customer service at PSI is 833-310-6428.

    This chart will help students who just completed their courses to know when they should receive their Authorization to Test emails by:

    2027 End of Course Dates Date ATT Emails Sent By
    January 7, 2027 January 17, 2027
    January 21, 2027 January 31, 2027
    February 4, 2027 February 14, 2027
    February 18, 2027 February 28, 2027
    March 4, 2027 March 14, 2027
    March 18, 2027 March 28, 2027
    April 1, 2027 April 11, 2027
    April 15, 2027 April 25, 2027
    May 6, 2027 May 16, 2027
    May 20, 2027 May 30, 2027
    June 3, 2027 June 13, 2027
    June 17, 2027 June 27, 2027
    July 1, 2027 July 11, 2027
    July 15, 2027 July 25, 2027
    August 5, 2027 August 15, 2027
    August 19, 2027 August 29, 2027
    September 3, 2027 September 13, 2027
    September 17, 2027 September 27, 2027
    October 7, 2027 October 17, 2027
    October 21, 2027 October 31, 2027
    November 4, 2027 November 14, 2027
    November 18, 2027 November 28, 2027
    December 2, 2027 December 12, 2027
    December 16, 2027 December 26, 2027

    2026 End of Course Dates Date ATT Emails Sent By
    November 5, 2026 November 15, 2026
    November 19, 2026 November 29, 2026
    December 3, 2026 December 13, 2026
    December 17, 2026 December 27, 2026