Managed Long Term Care (MLTC)
What's New
The Medicaid Advantage Plus (MAP) Integrated Appeals and Grievances Demonstration will conclude on December 31, 2025, the Department has included the Phase-out Plan below. The Phase-out Plan has a public comment period through 7/16/2025.
Please submit any comments to MLTCinfo@health.ny.gov with subject line: MAP Integrated Appeals and Grievances demonstration winddown.
Managed long-term care (MLTC) is a system that streamlines the delivery of long-term services to people who are chronically ill or disabled and who wish to stay in their homes and communities. These services, such as home care or adult day care, are provided through managed long-term care plans that are approved by the New York State Department of Health. The entire array of services to which an enrolled member is entitled can be received through the MLTC plan the member has chosen.
As New York transforms its long-term care system to one that ensures care management for all, enrollment in a MLTC plan may be mandatory or voluntary, depending on individual circumstances.
Enrollment in a MLTC plan is mandatory for those who:
- Are dual eligible (Medicaid and Medicare), age 21 and older and are receiving community based long term care services and supports for more than 120 days, unless excluded.
- Reside in the following counties:
- Effective 2012-2013 - NYC, Albany, Erie, Monroe, Nassau, Onondaga, Orange, Rockland, Suffolk & Westchester
- Effective 2014 - Broome, Cayuga, Chenango, Columbia, Cortland, Delaware, Dutchess, Fulton, Genesee, Greene, Herkimer, Livingston, Madison, Montgomery Niagara, Oneida, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Saratoga, Schenectady Schoharie, Steuben, Sullivan, Tioga, Tompkins, Ulster, Washington, Warren, Wayne, Wyoming
- Effective 2015 - Allegany, Cattaraugus, Chautauqua, Chemung, Clinton, Essex, Franklin, Hamilton, Jefferson, Lewis, St. Lawrence, Seneca, Schuyler, Yates
Enrollment in MLTC plan is voluntary for those who are:
- dual eligible individuals, age 18 through 20, who have been assessed as in need of community based long term care services for more than 120 days and assessed as eligible for nursing home level of care;
- non-dual eligible individuals, age 18 and older, who have been assessed in need of community based long term care services for more than 120 days and assessed as eligible for nursing home level of care.
To learn more about the migration of long-term care services to a managed care environment, click here for the MRT 90 webpage:
- MRT 90
- Medicaid Redesign Team (MRT) II (ny.gov) (additional MLTC Policies)
- Notice of Proposed Settlement of Class Action Concerning Home Care Services Provided Through Senior Health Partners or Healthfirst CompleteCare 10.02.2018
To learn more about the managed long-term care options available, choosing a plan, covered services and enrollee rights, click here:
To see a list of available MLTC plans, click here:
To learn how the different MLTC plans rate, click here:
NYS MLTC Plan Information
Service Authorization, Appeals, and Notices
Health Plan Specific Member Handbook
NYS Model Member Handbooks
- Partial Capitation - (Web) - (PDF)
- Medicaid Advantage (Note: This program ended December 31, 2021.)
- Medicaid Advantage Plus - (Web) - (PDF)
NYS Contracted Health Plan Provider Directories
NYS Contracted Health Plan Ownership and Control Interest Information
NYS Contracted Health Plan Network Adequacy Standards
- Network Adequacy Standards
- To see if a specific provider participates with a specific managed care organization, please visit here.
