Contact Information
- Contact Information also available in Portable Document Format (PDF)
Contact Us
| Entity | Roles/Responsibility | Website | Agency Email |
|---|---|---|---|
| SADC Compliance Team | The SADC Compliance team is part of the Department’s Division of Health Plan Contracting and Oversight (DHPCO) Bureau of Managed Long Term Care (BMLTC) Surveillance. The team is focused on ensuring and validating SADC program compliance with the HCBS Settings Final Rule state and federal regulations, and communicating those determinations to their contracted MLTC plans. |
Social Adult Day Care (SADC) Compliance | HCBSSADCSiteAssessments@health.ny.gov Note: The SADC Compliance Team communicates directly with MLTC plans. If you are an SADC with questions, please contact your contracted MLTC plan(s) for assistance. |
Additional Contacts
| Entity | Roles/Responsibility | Website | Agency Email |
|---|---|---|---|
| New York State Office of the Aging (NYSOFA) | NYSOFA provides general oversight of aging adult programs in NYS. NYSOFA has an overall goal to improve access to and availability of appropriate and cost-effective non- medical support services for older individuals. All SADCs are required to conduct an annual self-evaluation, according to Title 9 NYCRR 6654.20, which is available on NYSOFA's website. |
NYSOFA Social Adult Day Services (SADS) | SADSMonitoring@aging.ny.gov |
| New York State Office of Medicaid Inspector General (OMIG) | OMIG, in conjunction with the Department, per MLTC Policy 15.01a have established a certification requirement for SADC entities that wish to contract with Managed Long Term Care (MLTC) plans to ensure those entities involved in the delivery of SADC services are in compliance with relevant rules and regulations. Per MLTC Policy 15.01a all SADCs contracted with a MLTC plan must annually complete a certification with OMIG and attest to the SADC's compliance with Title 9 NYCRR 6654.20, which establishes minimum requirements for the administration and operation of SADC programs across NY. |
Social Adult Day Care Certification | N/A |
| BMLTC Surveillance Team | The Bureau of Managed Long Term Care (BMLTC) Surveillance Team oversees all MLTC plans and is responsible for ensuring MLTC plans provide appropriate oversight of their contracted SADC programs. | DOH MLTC Homepage | mltcsurvey@health.ny.gov Note: The BMLTC Surveillance Team works directly with MLTC plans in NYS only. If you are a SADC, please contact your contracted MLTC plan. |
| MLTC Complaints | Any complaints or concerns regarding MLTC plans and services, including SADCs, are handled by this team. | MLTC Complaints Information | mltccomplaints@health.ny.gov |
