• 29-I Health Facility Guidance
  • Process to obtain access to the online 29-I Voluntary Foster Care Agency (VFCA) Health Facility License Application (PDF)
  • Transition of Children Placed in Foster Care and NYS Public Health Law Article 29-I Health Facility Services into Medicaid Managed Care Version 1.0 (PDF) - January 5, 2021
• Annual Council of Family and Child Care Agencies Conference (PDF) - May 2, 2018
• VFCA Health Facilities 29-I Webinar (PDF) - December 14, 2017

• Capacity Management Webinar (PDF) - September 25, 2019
• HCBS/LOC Eligibility Determination Override Policy (PDF) - June 2019
  • HCBS/LOC Eligibility Determination Override Form (PDF) - June 2019

Identify HCBS Access Issues by Health Home care managers and C-YES coordinators:

The purpose of this survey is to identify barriers to accessing Children's HCBS and report issues to the State in real time. HHCM/C-YES complete for all Children's HCBS referrals, one per provider only when referrals are not successful.

• HCBS Barriers Survey (External Link)
• Children and Family Treatment and Support Services in Depth Review (PDF) - June 14, 2018

Policy

• Transfer Process between the C-YES and HHSC Policy #CW0007 (PDF) - Effective February 1, 2021 - Updated July 15, 2025
  • Transfer Form for C-YES, HH, and CMA (PDF)
• Opt-in to HH form completed by C-YES (PDF) - January 2021

Webinars

• Children and Youth Evaluation Service (C-YES): the State-designated Independent Entity (IE) for Children's HCBS Part 2 (External Link) - April 1, 2019
• HH/C-YES Transfer Policy Webinar Slides (PDF) | Recording (YouTube) - January 2021
• C-YES Program Overview Webinar Slides (PDF) | Recording (YouTube) - January 2021

Resources

• Secure File Transfer 2.0 Quick Reference Guide (PDF)
• Secure File Transfer 2.0 Frequently Asked Questions (PDF)
• Transfer Process between the Children and Youth Evaluation Services (C-YES) and Health Home Serving Children (HHSC) - (PDF) - Updated July 15, 2025
• Transfer Form for C-YES, Health Homes, and Care Management Agencies (PDF) - Updated July 2025
• Third Party Health Insurance Frequently Asked Questions (PDF) - March 2021
• Children and Youth Evaluation Services (C-YES) and HHSC Transfer Process Reminder (PDF) - February 14, 2025
• Reminders when working with C-YES regarding Medicaid Eligibility, K-codes, and Transfer Process (PDF) - August 2021
• C-YES Frequency Asked Questions (PDF)
• C-YES Steps to apply for HCBS (PDF) - November 2019
• C-YES Referral Form Instructions (PDF) - April 18, 2019

• COVID-19 Guidance for Children's Waiver Service Providers - Billing and soft CAPs (PDF) - 3.14.2020 (Updated 6.10.2020)

• EMods, VMods, AT and Non-EMT

• New York State Children's Health and Behavioral Health Services Billing and Coding Manual (PDF) - September 2022
• Guide to Edits Included in the New York State Children's Health and Behavioral Health Billing and Coding Manual (PDF) - September 2022
• ARCHIVED: Health Home Care Management/C-YES Referral for Home and Community Based Services (HCBS) to HCBS Provider (PDF) Updated January 2023
• Fillable ARCHIVED: Children's HCBS Authorization and Care Manager Notification Form (PDF) Updated November 2022
• HCBS Manuals
  • Children's HCBS Manual
    • August 2022 (PDF)
    • May 2022 (PDF)
    • September 2020 (PDF)
    • February 2020 (PDF)
    • July 2019 (PDF)
• ARCHIVED: Medically Fragile (MF) LPHA Attestation (DOH Form - 5275 (PDF)) - updated December 2020
• ARCHIVED: Developmental Disabled who are Medically Fragile (DDMF) LPHA Attestation (DOH Form - 5275 (PDF)) - updated December 2020

General Guidance

• Children's Home and Community Based Services (HCBS) Waiver Eligibility and Enrollment Policy #CW0005 - January 23, 2024
• 1915(c) Children's Waiver Renewal Stakeholder FAQ (XLSX) - January 2022
• 1915(c) Children's Waiver Renewal Stakeholder Feedback Overview (PDF) | Recording (YouTube) - December 15, 2021
• 1915(c) Children's Waiver Feedback Session Slides:
  • For Children/Youth and Families (PDF) - September 28th, 30th, and October 2021
  • Children's MRT and Advocates slides (PDF) - September 15, 2021
  • Health Homes and Care Management Agencies slides (PDF) - September 14, 2021
  • C-YES and MMCP slides (PDF) - September 14, 2021
  • HCBS Providers slides (PDF) - September 14, 2021
• Children's Waiver Renewal Information In Preparation for Stakeholder Engagement Meetings (PDF) - September 2021
• Children's Stakeholder Regional Meetings Schedule - Updated March 16, 2023
• Children's Services Regional Meetings Announcement - October 26, 2022
• Provider Service Delivery Documentation Policy for Children's HCBS #CW0017 - July 8, 2024
• Overdue Home and Community Based Services (HCBS) Level of Care(LOC) Eligibility Determinations - January 26, 2024
• Children's Services Capacity Tracker for HCBS Providers FAQ - February 2022
• Children's Services Capacity Tracker Webinar (PDF) | Recording Part 1 and Recording Part 2 (YouTube) - January 26, 2022
• HCBS/LOC Eligibility Determination Finalized Outcomes Guidance (PDF) - October 20, 2020
  • HCBS - Signing Assessment Outcomes Reference Document (PDF) - October 16, 2020
  • How to Run an Aggregate Report - Brief Summary (PDF) - October 19, 2020
  • HCBS LOC Finalization Outcomes un-signed Tracker (PDF)
• Children's Waiver Capacity Management (PDF) - March 27, 2019
• Instructions to Complete the LPHA Attestation (DOH Form - 5275) (PDF) - updated December 2020
• Guide to Edits to the LPHA Attestation (DOH Form - 5275) (PDF) - updated December 2020
• Children's HCBS Waiver Enrollment Policy #CW0005 (PDF) - Updated November 2022
• LPHA Changes Announcement (PDF) - December 2020
• Requirements Regarding the Children's Waiver Home and Community Based Services (HCBS) Participants Placed in a Restricted Setting (PDF) - March 2020
• Requirements for Service Providers Delivering Children and Family Treatment and Supports Services (CFTSS) and Children's Home and Community Based Services (HCBS) (PDF) - March 2020
• Informational Update on the October 1, 2019 carve in of Children's Waiver HCBS in Medicaid Managed Care Plans (MMCP) (PDF) - October 1, 2019
• HCBS Service Plan under the 1915c Children's Waiver (PDF) - May 15, 2019
• HCBS Providers to Establish Contact and Relationships with the Medicaid Managed Care Plans (PDF) - October 1, 2019
• Provider Designation Process and Authorization Processes for New Populations/Services (PDF) - April 19, 2018

Transition Guidance

• Guide to NYS Children's Health and Behavioral Health Services Transitional Billing Supplemental - April 3, 2019
• NYS Children's Health and Behavioral Health Services Transitional Billing Supplement - April 3, 2019
• Children and Family Treatment and Support Services Preparation and Billing - December 2018
• Process for Provision of Children's HCBS and Sharing the Plan of Care's Information in Preparation of October 1, 2019 (PDF) - September 23, 2019
• Draft Final Transition Plan for the Children's Medicaid Health and Behavioral Health System Transformation (PDF) - August 7, 2018
• Behavioral Health State Plan Services Transition to Medicaid Managed Care (PDF) - July 2019
• Children's Health Home Transition Rates (PDF) - Effective January 1, 2019
• Required Steps to be Completed for the Transition of 1915(c) Waiver Care (PDF)
• 1915c Transitioning Providers and Lead Health Homes: Enrollment and Billing During the Transition UPDATE (PDF) - February 25, 2019
• CLARIFICATION for Transitioning 1915c DOH/OPWDD Care at Home Waiver Providers (PDF) - January 25, 2019
• Transition to Health Home Care Management Guidance for Providers (PDF) - January 11, 2019
• Talking Points for transitioning 1915(c) Home and Community Based Services (HCBS) Waiver Providers to families (PDF)
• Direct Noticing Draft Schedule (PDF) - updated January 2019
• FAQ for Care Managers Regarding Transition and Services (PDF)
• Child Transitioned from a 1915c Waiver Quick Reference Guide (PDF) - January 29, 2019
• Processing a CANS-NY Assessment Tips and Quick Reference Guide (PDF) - January 29, 2019
• Children's Health Home Transitional Billing Process (PDF) - January 16, 2019
• Letter to Medicaid Families Jan 1 2019 CFTSS (PDF)
• Member Handbook Insert-New CFTSS (PDF)
• Letters and Member Handbook announcement (PDF) - December 26, 2018

Brochures and Resources

• Third Party Health Insurance Frequently Asked Questions (PDF) - March 2021

Children's Home and Community Based Services Brochure:

• English (PDF)
• Arabic (PDF)
• Bengali) (PDF)
• Simplified Chinese (PDF)
• Traditional Chinese (PDF)
• French (PDF)
• Haitian-Creole (PDF)
• Italian (PDF)
• Korean (PDF)
• Polish (PDF)
• Russian (PDF)
• Spanish (PDF)
• Urdu (PDF)
• Yiddish (PDF)

Participant Rights and Responsibilities

• English (PDF)
• Bengali (PDF)
• Chinese (PDF)
• Haitian-Creole (PDF)
• Korean (PDF)
• Russian (PDF)
• Spanish (PDF)

Presentations

• 1915(c) Children's Waiver Feedback Session Slides: For Children/Youth and Families (PDF) - September 28th, 30th, and October 2021
• The Children's Health and Behavioral Health System Transformation in New York State, Children/Family Webinar (PDF) - June 2019
• Children and Youth Evaluation Service (C-YES): the State-designated Independent Entity (IE) for Children's HCBS Part I: An overview of the role of C-YES during the February 1, 2019 - March 31, 2019 transition period (PDF) - January 31, 2019

Letters for HCBS Waiver Families Regarding the Upcoming Changes

• English (PDF)
• Bengali (PDF)
• Chinese (PDF)
• Haitian Creole) (PDF)
• Korean (PDF)
• Russian (PDF)
• Spanish (PDF)

1915c Waiver Closure Letter for Families Receiving Waiver Services Translated Versions

• English (PDF)
• Bengali (PDF)
• Chinese (PDF)
• Haitian Creole (PDF)
• Korean (PDF)
• Russian (PDF)
• Spanish (PDF)

• Children's HCBS Plan of Care (POC) Workflow Policy Reminder - November 16, 2022
• Health Home Plan of Care Policy #HH0008 (PDF) - July 30, 2019
• Children's HCBS POC Workflow FAQ (PDF)
• Children's HCBS POC Workflow Policy #CW0002 (PDF) - January 4, 2021
• Remedial Process to Sharing the Plan of Care's Information with Medicaid Managed Care Plans in Preparation of October 1, 2019 (PDF)
  • 1a. Children's Waiver Enrolled MMC Population (PDF)
  • 1b. Children's Waiver Transformation 60-Day Notice (PDF)
  • 1c. Children's Waiver Non-Enrolled MMC, New to Waiver (PDF)

• Incident Reporting and Management System (IRAMS) User Introduction for Health Homes and Care Management Agencies (PDF) | Recording (YouTube) - March 2021
• HCBS Service Plan under the 1915c Children's Waiver Guidance (PDF)

• Children's Aligned HCBS LOC Eligibility Determination (PDF) - April 23, 2019
• 1915c Stakeholder Update for Comment (PDF) - August 27, 2018
• Aligned Home and Community Based Services (PDF) - June 25, 2018
• Children's Medicaid System Transformation Draft HCBS Workflow for Stakeholder Comment (PDF) - May 23, 2018
• Children's Medicaid Redesign and Transition to Managed Care Updates (PDF) - April 24, 2018
• Review of Final Draft Transition Plan for the Children's Medicaid System Transformation (PDF) - December 4, 2017
• Children's Medicaid System Transformation Webinar/Q&A (PDF) - November 9, 2017
• Monthly Children's Medicaid Transformation Webinar (PDF) - October 2017
• Children's Medicaid System Transformation Draft Transition Plan and Stakeholder Feedback (PDF) - September 29, 2017
• Children's Medicaid System Transformation Overview/ Refresher Course September 18, 2017 (PDF) - Revised September 20, 2017
• Children's Medicaid System Transformation and Readiness Review Walkthrough (PDF) - August 24, 2017
• Review of Draft Transition Plan Children's Medicaid System Transformation (PDF) - August 24, 2017
• Children and Youth Evaluation Service (C-YES): the State-designated Independent Entity (IE) for Children's HCBS Part I: An overview of the role of C-YES during the February 1, 2019 - March 31, 2019 transition period (PDF) - January 31, 2019
• The Children's Health and Behavioral Health System Transformation in New York State, Children/Family Webinar (PDF) - June 2019
• Children's Medicaid Transformation Update Webinar (PDF) - February 13, 2019
• Children and Youth Evaluation Service (C-YES): the State-designated Independent Entity (IE) for Children's HCBS Part I: An overview of the role of C-YES during the February 1, 2019 - March 31, 2019 transition period (PDF) - January 31, 2019
• 1915(c) Transition to Health Homes In-Person PPT Training (PDF) - January 11, 2019
• Draft HCBS Workflow for Stakeholder Comment-link to MCTAC recording (External Link) - May 23, 2018

• Medicaid Managed Care Plans' Contact Information (PDF)
• Lead Health Home Serving Children's Contact Information for MMCP
• Overview of Services Available to Health Home Serving Children and Care Coordination Organization/Health Home Enrollees (PDF) - September 2019 - Archived: November 2024
• Health Home Care Manager/C-YES Referral for Home and Community Based Services (HCBS) to HCBS Provider (PDF) - Updated February 2024 Archived: October 2024
• Children's HCBS Authorization and Care Manager Notification Form (PDF) - Updated February 2024 Archived: October 2024
• HCBS Quick Reference Guide (PDF) - 5.17.19 - Archived: May 2024
• Health Home Care Management/C-YES Referral for Home and Community Based Services (HCBS) to HCBS Provider (PDF) - Updated January 2023
• Children's HCBS Authorization and Care Manager Notification Form - Fillable (PDF) - Updated November 2022
• Direct Noticing Draft Schedule (PDF) - updated January 2019
• FAQ for Care Managers Regarding Transition and Services (PDF)
• Child Transitioned from a 1915c Waiver Quick Reference Guide (PDF)
• Processing a CANS-NY Assessment Tips and Quick Reference Guide (PDF)
• Children's Health Home Transitional Billing Process (PDF) - January 16, 2019
• Letter to Medicaid Families Jan 1 2019 CFTSS (PDF)
• Member Handbook Insert-New CFTSS (PDF)
• Letters and Member Handbook announcement (PDF) - December 26, 2018

• Secure File Transfer 2.0 Frequently Asked Questions (PDF) - October 31, 2017
• Secure File Transfer 2.0 Quick Reference Guide (PDF) - October 31, 2017

• Accessing Health Home Systems for 1915c Waiver Providers (PDF) - May 3, 2018
  • Additional guidance documents regarding HCS user account creation and other system readiness can be found on our Lead Health Home Resource Center within the Administrative Requirements for Health Homes" expandable section.
• Required Training for 1915c Agencies Transitioning to Health Home Care Management (PDF)