Using Your eWIC Card

Money In Your Pockets – Act Now and Get Up to $1000 per Child! Get cash back for your family this year, with no impact to your WIC benefits. You can get up to $1000 per child through the Empire State Child Credit by filing a NYS tax return. You can receive this cash back even if you don’t have income or don’t normally file taxes. Learn more: on.ny.gov/childcredit

Your eWIC card helps you buy healthy food—and keep track of your benefits

New York State WIC uses an eWIC card, which works like a debit card to buy WIC-approved foods and formula at stores and pharmacies.

You can:

  • Swipe it at checkout for WIC-approved items
  • Check your balance any time
  • See what you can buy and manage your benefits through the ebtEDGE mobile app

sample eWIC card

What can I buy with my eWIC card?

WIC helps you buy:

  • Fruits and vegetables
  • Whole grains and cereals
  • Milk, cheese, yogurt, and plant-based products
  • Eggs, beans, nut/seed, butter, and canned fish
  • Baby food and infant formula (if eligible)
  • View the WIC Foods Guide and Infant Formula List

Where can I use my eWIC card?

You can shop at any store or pharmacy that accepts WIC.

How can I check my WIC balance?

There are six ways to check your eWIC card benefit amount:

  1. eWIC Cardholder Portal ebtEDGE
  2. ebtEDGE mobile app (Apple) (Android)
  3. Your last store receipt
  4. The store's customer service desk
  5. Call eWIC Customer Service: 1-844-540-3013
  6. WIC2Go mobile app (current users only)

Need help with your card?

If you're having issues, try these options:

  • Talk to your WIC office
  • Call eWIC Customer Service: 1-844-540-3013
  • Log into the eWIC Cardholder Portal ebtEDGE
    • Report a card lost or stolen
    • Select or change your PIN
    • New: Freeze a misplaced card
    • Review recent transactions
  • Need more support? Check out the eWIC Card Guide (multi-language)

The ebtEDGE Mobile App can help you:

  • Check your food benefits balance and expiration dates
  • Scan items to see if they're WIC-approved
  • Get reminders and notifications
  • Find WIC stores
  • Check transaction history
  • Freeze/unfreeze your eWIC card if temporarily misplaced
  • Report lost/stolen eWIC card
  • Enter a transaction dispute

Download ebtEDGE on:

To create an account, you'll need:

  • Your eWIC card number
  • Your date of birth
  • Your zip code and mailing address

Watch a quick video on how to get started with eWIC

Also available in: Spanish and Chinese